automotive

GM Offers Hands-On Role To 'Vette Buyers

CorvetteChevrolet is launching its first TV ad for Corvette in five years.

The new spot, which features the ZR1, focuses on ingenuity and craftsmanship and the fact that all Corvettes are unique and specially built, says John Fitzpatrick, Chevrolet performance cars marketing manager.

Fitzpatrick says the spot debuts on ESPN Home Run Derby (July 12), various MLB All-Star events, and then in GM's media rotation. The ad begins with info about how in the 1960s scientists built the first Gemini and Mercury spacecraft, "and then (it) takes that thought and translates it to today's performance car," he says, adding that the ad shows technicians building a Corvette at the Bowling Green, Ky. Corvette assembly plant.

The General Motors division is also expanding a slate of owner-experience programs. Chevrolet has for many years offered people who buy a Corvette a kind of automotive obstetrical experience: they can travel to Bowling Green, Ky. and take delivery of their baby right off the assembly line.

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Now Chevrolet is adding a new angle for those who plan to spend around $110,000 for the Corvette ZR1 supercar, which Chevrolet introduced about two years ago. Rather than let people take personal delivery of their 636-hp ZR1 in Kentucky, the division is allowing buyers of both the ZR1 and Z06 to help build the cars' engines at the Wixom, Mich. plant where they are handmade.

The Corvette Engine Build Experience adds $5,800 to the tab. Fitzpatrick says GM expects one or two customers per week to come to Wixom and participate. Those customers will get a call from a "concierge" who will help arrange the trip. The customer handles airfare but GM springs for local travel, accommodations at The Inn at St. John's, food and the roster of activities at the Performance Build Center, Fitzpatrick says.

"It's the ultimate in personalization," he says. "There's a core group that (is) fanatical about the car, and they probably know all the builders at the build center, so for them it's an opportunity to connect even more to the car; but we don't expect a major take rate." He says in the 20 or so years that Chevy has offered museum delivery for the Corvette, there has been a 2% to 3% take rate for Corvette buyers.

The engines built with customers' assistance get a personalized nameplate before being crated and shipped to Bowling Green for installation. The reason that such a program is even possible at Chevrolet, where assembly lines dominate, is that the Corvette Z versions are hand-built at the Wixom center. Engines built under the Engine Build Experience are still covered by Chevy's transferable 5-year, 100,000-mile powertrain warranty, per GM. "To our knowledge we are the only ones offering something like this," Fitzpatrick says.

1 comment about "GM Offers Hands-On Role To 'Vette Buyers".
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  1. Mike Einstein from the Brothers Einstein, July 13, 2010 at 9:58 a.m.

    "Specially built"? Whom are these guys kidding? There's a Chevy dealer down the road from me with more Corvettes baking in the sun than he can ever hope to unload.

    Reminds me of the scene in Take the Money and Run where the character played by Woody Allen compliments his date (Louise Lasser) on the hat she's wearing, remarking that "I see them all over...they're out there in a bin."

    Amazing the risks these GM guys will take on somebody else's nickel.

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