Complaint Alleges Facebook Shared Sensitive User Data With Advertisers

Zuckerberg

A Facebook update earlier this year resulted in the disclosure of users' names and sensitive information to advertisers, two social networking site members assert in new court papers.

David Gould and Mike Robertson allege that from February until May, Facebook leaked a host of data about users who clicked on ads via the referrer headers, which allegedly transmitted enough data to marketers that they could identify the people who landed on advertisers' sites after clicking ads on Facebook.

"This unauthorized disclosure of a person's identity and what Facebook page they were viewing could have the effect of revealing to advertisers confidential and sometimes highly sensitive information, including a user's private interests," Gould and Robertson allege in an amended complaint filed Monday in federal district court in San Jose. "For example, if a Facebook user who was gay and struggling to come out of the closet was viewing the Facebook page of a gay support group, and then clicked on an ad, the advertiser would know the exact identity of that person, and that s/he was viewing the Facebook page of a gay support group just before navigating to their site."

The plaintiffs allege that Facebook violated federal and state privacy laws as well as its own privacy policy -- which, they allege, promised users that their personal information "will only be disclosed to advertisers in the specific ways and circumstances set out in Facebook's privacy policy and with user consent." They are seeking class-action status. The new complaint replaces two separate lawsuits that were filed in June.

Last year, two computer scientists from AT&T and Worcester Polytechnic Institute published the report, "On the Leakage of Personally Identifiable Information via Online Social Networks," which outlined how Facebook and other social networks could be leaking personally identifiable information by including it in the HTTP header information that is automatically sent to ad networks.

At the time, a Facebook spokesperson said that referring URLs only provided information about the profile page a user had been on when he or she clicked on the ad, but didn't reveal whether that user was the person featured in the profile or a friend of the member.

But Facebook allegedly began embedding additional information in the referring URLs in February, according to the amended lawsuit. "Facebook caused Referrer Headers to include not just the URL of a web page a person was viewing (e.g. a person viewing the profile of Facebook user John Doe) but also confirmation of the specific identify of the person viewing a web page (e.g. that it is John Doe himself who is viewing his own profile)," the complaint alleges. Gould and Robertson also allege that Facebook revealed the names of users who clicked on ads displayed on Facebook pages other than their own profiles.

Facebook allegedly stopped embedding that data in referring URLs in May, after being contacted by the press about the practice.

It wasn't clear why Facebook allegedly began embedding more information in the referring URLs in February. But Michael Aschenbrener, a lawyer with EdelsonMcGuire who represents plaintiffs in the case, says Facebook could have avoided leaking personal information. "It's well-known how to prevent this," he says.

Facebook did not respond to a request for comment regarding the amended complaint.

1 comment about "Complaint Alleges Facebook Shared Sensitive User Data With Advertisers".
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  1. Paul Benjou from The Center for Media Management Strategies, October 13, 2010 at 10:47 a.m.

    Facebook may be a powerhouse in sheer numbers ... but it's all about marketing ....not the consumer.

    These so called "leaks" are the danger signals that marketers should be leary of as they can also become embroiled in lawsuits.

    How can one trust a company that cannot control (or refuses to control) ones privacy?

    Paul Benjou
    Ad Blog: www.MyOpenKimono.com

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