The quarterly analysis was compiled from 7.7 billion emails sent by Epsilon in April, May and June of this year across multiple industries, and approximately 130 participating clients. Open rates of 22.2% saw a slight decrease quarter-over-quarter -- 4.8%. Click rates -- 5.2% -- decreased slightly by 0.7% from last quarter. Again, click rates were directly in line with the same time last year, and remain established over the last two years. --Gavin O'Malley