Commentary

Just-In-Time Entertainment May Be Coming -- Just In Time For TV Promotion

Just in time means giving you something when you need it. For instance, I need a Broadway-themed, musical drama -- preferably on Monday nights.

What luck! NBC seemingly has one. And -- despite my prior knowledge -- just-in-time advertising apparently would have helped me out. NBC had planned to run a boatload of commercials about the new program during the Super Bowl on Feb. 5, a Sunday night. 

So I say, "Yes, I'll watch this show called 'Smash!’” And what great timing! NBC has scheduled the show to air the night right after the Super Bowl -- on Monday.

While marketers increasingly use TV for more just-in-time advertising -- also termed "recency" by media research executives -- just-in-time advertising for entertainment has always been in vogue, if not in hyper-drive. It isn't just for new TV shows, but for theatrical movies needing big TV commercials on Thursday night for films opening that weekend -- and weekend commercials for DVD rentals and sales that start on Tuesdays.

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But digital entertainment platforms will need to work harder -- more of a "just-this-nano-second-advertising." Unlike buying a new car -- say a Toyota -- I don't think I need too much decision time to "purchase" (make that watch) an episode of HBO's "True Blood," ABC's "Modern Family" or the syndicated Dr. Phil." 

Going forward, as entertainment options become more plentiful with digital services, traditional linear networks, and thousands upon thousands of shows, how will everything get marketed so quickly to follow every whim of my brain's hunger for entertainment?

Will I increasingly have to depend on social media, friends, family and business acquaintances to figure that I want to see "Walking Dead" or season two of "X Factor"?

In the near future, entertainment marketers will need to figure out the last moment of my desperation on a Tuesday night when there is nothing to pick out on my TiVo-recorded list of shows.

"Recency" marketing efforts are being pushed by media agencies to glean more exacting consumer behaviors and preferences from the supposedly valuable data on cable TV set-top boxes -- when it comes petproducts, car insurance products or home improvement sales.  But they will also need to do a better job when it comes to consumers entertainment choices.

Just because I watch CBS' "The Good Wife," which can focus on courtroom/soap opera drama, doesn't mean I'll look to try NBC's new "The Firm," a courtroom/thriller drama.

It'll be far more difficult to figure out. Good luck. I'm waiting for instructions.

2 comments about "Just-In-Time Entertainment May Be Coming -- Just In Time For TV Promotion".
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  1. Kathy Newberger from Cablevision, January 9, 2012 at 7:25 p.m.

    You're right -- it takes a lot for marketers to buy "share of Wayne's brain"... and if they can get you at the right time with tools like tune in commercials that let you set your DVR to record the show right from the spot (Comcast) or Interactive Program Guide ads (Comcast, Rovi, Cablevision's Main Menu) their jobs will be easier, and you'll be better entertained.

    Also, even if you don't think you're a prospect for courtroom/thriller "The Firm", there's no reason NBC can't make sure you see a commercial that positions "The Firm" in a way that's most appealing to you, focusing on the courtroomiest (or most musical!) elements, and downplaying the thrills. With household addressable TV, a tune in marketer could send a commercial that focuses on an appealing star to one set of households, on a romantic subplot to another set of households, and an action element to another set of households.

    All these upcoming tools leave lots of room for the marketing statisticians, theorists, mathematicians Ad Week referred to in this week's article "The Rise of Media Quants" . I think it's good when the information that companies like TRA and Simulmedia are discovering about people's viewing and behavior makes it possible for mere mortal marketers to be just a tiny bit more on target with their messages.

    I just know that like you, I'm happy when advertising is information I need...AND when it arrives at the time I need it. Thanks for an interesting article.

  2. John Grono from GAP Research, January 10, 2012 at 5:11 p.m.

    But is household addressable TV the answer? I know that this is a sample of n=1 but in our household if it's sport I'll watch it. If it's a movie my wife will watch it. We both watch news and General Entertainment. She watches the kids shows (for professional reasons) while I love documentaries. So, we have instances where the TV is a 'shared device' and many other times where is it a 'personal device'. Wouldn't you need person-addressable TV, or do we use the programme preferences as the cohort for the individual?

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