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IBM's Watson Supercomputer As Marketing Consultant

At the IBM Smarter Commerce Global Summit in Nashville this week, IBM plans to launch the Watson Engagement Advisor, aimed at helping organizations provide better customer service and product recommendations in real time at scale. The same technology that once outsmarted humans to win Jeopardy and has recently been used to diagnose cancer will now be used to help organizations sense and respond in real time.

Read the whole story at Social Media Today »

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