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Staples Tries Omni-Channel Stores

Staples has launched an "omni-channel" retail concept, opening in Norwood, Mass., and Dover, Del. The new format incorporates Staples online and mobile assets into the retail experience. The stores feature kiosks that  provide customers access to more than 100,000 items. Customers can pay for transactions either at the kiosk or register. There are also business lounges with mobile workstations.

Read the whole story at Chain Store Age »

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