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Microsoft Identifies 3 Email Personality Types

Microsoft has analyzed its email users to classify their varying personality types. Fast Company spoke with Dharmesh Mehta, senior director of, who claims that there are three different categories that email users fall into based on their daily interactions with their inboxes: deleters, filers and pilers. The deleters, which make up about half of email users, start their day by deleting about a third of their inboxes. The filers use tools to organize and file the messages in their inboxes. The pilers have thousands upon thousands of emails building up in their inboxes and they don't do much to manage this abundance. 

Read the whole story at Fast Company »

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