• by Tanya Gazdik , August 7, 2013

JetBlue Airways has partnered with Bags Inc. to offer Bags VIP, a new concierge service option.

This service provides hand-delivery of a customer's checked luggage from the arrival airport to any doorstep at their destination for a minimal fee. The option is available seven days a week, including holidays.

Customers can place an order online for the Bags VIP service up to one hour prior to departure from all JetBlue domestic airports, Puerto Rico, U.S. Virgin Islands and select pre-cleared international airports arriving into Boston, Orlando and New York's JFK airport. 

For a limited time, pricing starts at $25 for the delivery of one bag, $35 for two and $40 for up to 10 bags to a hotel, business, residential address or anywhere the customer chooses within a 40-mile radius of the airport.

"Whether your family wants to go straight to the resort without the wait or your business meeting takes place before you can get to the hotel, this new offering takes the stress out of carrying extra baggage," said Robin Hayes, chief commercial officer for JetBlue Airways, in a release. "We are excited to offer this new Bags VIP service to save our customers valuable time at their destination."

Bags Inc.’s mission is to make travel easier by removing the burden of baggage, said Craig Mateer, president and founder of Bags Inc.

Customers will receive an email with a confirmation number once the order has been finalized. Next, the customer checks their baggage upon arrival at the airport. A JetBlue crewmember will apply a Bags VIP tag to identify the luggage.

At the final destination, the customer can bypass baggage claim and go about their business. Their bags will be retrieved directly from baggage claim by a Bags VIP representative using the applied tag and customer-provided information.

Delivery will take place within four hours of flight arrival to locations within 40 miles of the airport and within six hours to locations 41-100 miles from the airport. Residential delivery times can also be scheduled in advance to accommodate the customer's need.