Twelve Horses, a provider of mobile text e-mail (SMS), fax, and Web communications through a single platform, announced yesterday the publishing of "The Role Of SMS In Multimodal Business
Communications--Best Practices And Use Cases For Automated Text Messaging." The white paper covers additional SMS examples and use cases, while also exploring new opportunities for direct connection
with customers of financial services, hospitality, real estate, education, and publishing. Over 165 million Americans now use mobile phones capable of sending and receiving SMS messages, with
domestic SMS traffic more than tripling annually, making the United States the largest growth market for SMS messaging.