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Ryanair Boss Crash-lands In Twitter Q&A

Four days after the head of British Gas received a torrent of abuse on Twitter as he answered questions about the company’s latest price rise, so Europe’s biggest budget airline put up its chief executive to field questions today – apparently without briefing him. The combative CEO seemed unaware that his inappropriate response to one of the first questioners – a woman – would be seen by everyone.

Read the whole story at The Independent »

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