• Travel Daily, Thursday, June 18, 2015 12:32 PM

SITA Lab, the technology research team for global IT provider SITA, has installed more than fifty beacons in Terminal 1 at Hong Kong International Airport for one of these trials. Beacon technology triggers the display of location-relevant information on devices. With beacons, airports and airlines can provide passengers with indoor directions, walk times to gates, lounge access and alerts about boarding. Knowing where a passenger is before sending information enables more effective communication. During the trial at Hong Kong International Airport, SITA is using maps to guide passengers along typical pathways between public transport points, check-in counters, immigration, people movers, boarding/arrival gates and baggage claim areas. These maps display key information on passengers’ mobile phones or tablets, and the time it will take to get to the gate. They also provide information about shops, restaurants and retail offers.

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