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Beacons Connect Transit Workers to Convey Customer Informaton

  •, Friday, November 13, 2015 2:09 PM

Bluetooth and iOS devices are being deployed across parts of London's rail network operated MTR Crossrail to help inform and track staff in areas GPS cannot reach. MTR Crossrail has been contracted by Transport for London (TfL) to provide services for the Crossrail parts of the capital's underground railway system, due to go into full operation in 2019. Mark Daniels, head of IT at MTR Crossrail, said the company needs to know where its staff are on the network to ensure they get the latest information on schedules, services and maintenance tasks. "As part of TfL guidance terms we need to provide reliable audits; we have to audit all our stations, all our trains on a daily basis and feed that data back in real time," he said, in a talk at the Gartner Symposium 2015 in Barcelona.

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