telecom

AT&T Gives Customers A 'Thank You'

AT&T is putting some of its various properties together to help show some love to its current customers. 

The telecom this week launched “AT&T thanks,” an appreciation program that uses the combination of its wireless, Internet and TV services to offer benefits, perks and experiences. 

"We're always looking for ways to say ‘thank you,’” an AT&T representative tells Marketing Daily. "This program has been in the works for several months. “Multiple offers will exist under the AT&T thanks program.”

Among the rewards AT&T will be offering (beginning the summer) are: “Ticket Twosdays,” through which customers can receive a free movie ticket (via a coupon code from AT&T) when they purchase one at full price for a Tuesday screening; Live Nation priority pre-sale access and exclusive experiences; and unique content for DirecTV subscribers. In addition, the company will also create personalized offers for customers that include live event tickets, device and accessory perks, and data giveaways.

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The program will be available to all AT&T contract customers “in good standing,” and will not require registrations for extra fees, according to the representative. The company will share details with customers through a variety of channels as programs launch, she says. 

"We will be proactive with customers,” she says. “We don't have a stated end date for the offers we announced today under AT&T thanks. It will evolve over time.”

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