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Expedia's Missing Email Confuses Travelers Before Flight Time
- The Guardian, Tuesday, July 5, 2016 1:26 PM
Expedia had an email hiccup that left some passengers having to rebook flights at higher prices. The issue stemmed from a flight change early on in the booking that was supposed to be emailed to the customers, that never landed in the inbox. Expedia has refunded the customers the price difference as a gesture of good will.
