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Bike Sharing Service Adds IoT To Boost Customer Service

China Mobile Shanghai teamed with Ericsson and Mobike, a popular bicycle-sharing service in Asia, to assess the ability of cellular Internet of Things (IoT) networks to improve customer service. The companies trialled low-power Internet of Things (IoT) technology on a live network enabling push-bikes to be more accurately located and coverage to be expanded to areas where traditional networks generally can’t reach, such as underground parking lots. Ericsson deployed the cellular IoT network, which introduced energy-saving and deep-coverage features the vendor said enable a five- to seven-fold improvement in coverage for operators.

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