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United Airlines Sends Apologetic Email To Frequent Flyers

  • AOL News, Friday, April 28, 2017 5:11 PM

United Airlines has sent an email to frequent flyers and MileagePlus members, featuring the subject line: “Actions Speak Louder Than Words.” The email apologizes for the dragging of a passenger off a flight, an incident that went viral. The airline said that will never again ask law enforcement and that passengers will not be forced to give up their seats “except in matters of safety or security.” 

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