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United Removes Woman From Plane Trying To Reach Dying Mother

Minutes before departure, already buckled into her seat, Carrol Amrich was ordered to leave the plane. The gate agent told her that her reservation had been canceled. Traveler Help Desk, the online agency that sold the ticket, had rescinded it because a change had been made directly through United. Traveler Help Desk said that the intention had been to protect Amrich against possible fraud.

Read the whole story at The New York Times »

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