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Chick-Fil-A, Panera Bread Tops In ACSI Survey

When it comes to their favorite fast-food chain, consumers keep clucking about Chick-fil-A, a new survey finds. The chicken-sandwich chain maintained its lead to emerge as the favorite chain by a comfortable margin over second-place Panera Bread, according to the American Customer Satisfaction Index's Restaurant Report 2018. Texas Roadhouse outpolled Cracker Barrel and LongHorn Steakhouse among full-service restaurants.



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