Consumers Trust Ridesharing Alone Less Than A Self-Driving Ride

Consumers may trust self-driving cars more than riding alone in a ride-sharing vehicle driven by a person.

However, the level of trust in each also depends on the age group, according to a new study.

The majority (53%) of consumers would trust riding in a self-driving car compared to 47% who would trust riding alone in a ridesharing vehicle, such as Uber or Lyft, according to the study, comprising a survey of 2,000 U.S. adults conducted by The Zebra via Google Consumer Surveys.

Baby boomers were the only group to trust solo ridesharing more than self-driving cars, 51% compared to 49%. However, only one out of five baby boomers said they would ride in a self-driving rideshare.

While various studies have found that many consumers fear riding in a self-driving vehicle, the survey found that some consumers aged 18 to 34 were wiling to hail a self-driving car.

Slightly more than a third (36%) of those aged 25 to 34 felt the same.

While ride-hailing services have taken off globally, the idea of autonomous vehicles being used to shuttle passengers around is still very much in the planning and testing phase.

Until then, consumers who hail a ride-sharing car will be driven by an actual person.

2 comments about "Consumers Trust Ridesharing Alone Less Than A Self-Driving Ride".
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  1. R MARK REASBECK from www.USAonly.US , September 23, 2019 at 7:41 p.m.

    I'm a Boomer.  Self driving cars and ride-share are not even on the option list.
    I have several cars, I don't share them, and when I'm out of town, there are rental cars.

  2. Paula Lynn from Who Else Unlimited replied, September 24, 2019 at 10:51 a.m.

    Taxis/cabs are ridesharing but they are legitimate companies (most of them or should be). So far, only California is closer to making the other ride sharing companies legit where the drivers are responsible to their customers and employer and the employer is responsible for their employees and customers. 

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