Bad PR for fashion rental firm Rent the Runway, which "has put a temporary hold on accepting new subscribers and new event rentals
after a tech system upgrade in its warehouse caused" massive order delays, according to Chain Store Age. The company's snafu affected "hundreds of
Rent the Runway customers," who "have been posting about canceled deliveries and three-hour-plus customer service wait times on its Facebook and Twitter accounts." And in what seems related
news, the company's head of supply chain, Marv Cunningham, will be leaving at the end of September.
Read the whole story at Chain Store Age »