A majority of employees are worried about job loss due to automation, according to a new global study by Edelman.
Many consumers worry that technology is out of control, with 61% saying the pace of change in technology is too fast and 66% worry that technology will make it impossible to know if what people are seeing or hearing is real.
The study comprised a survey of 34,000 adults in 28 markets conducted.
The majority (57%) are concerned that the media they use is contaminated with untrustworthy information.
While 53% worry about job loss due to automation, knowledge of emerging technology is not high.
Most (67%) say they know nothing or a little about artificial intelligence or robotics, 68% about driverless cars and 76% of blockchain and cryptocurrency.
Nearly half (45%) of consumers agree their employer has been successful it its use of technology for creating process efficiencies and reducing costs and 44% in improving customer service.“The trend of eroding trust in the technology sector continues,” states Sanjay Nair, global technology chair of Edelman.