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Retail Product Lockup Turns Off Shoppers

  • Curbed, Sunday, January 15, 2023 12:56 PM
Locking up products inside plastic cases to prevent stealing, retailers are "placing themselves in a bind: The more they lock up products, the more they alienate paying customers and the less inventory they sell," per Curbed. "Experts estimate that sales of a product drop 70 to 80 percent when it’s locked up since shoppers are too impatient to wait around for a sales associate. In fact, the only group that seems to be coming out on top are the manufacturers of these security devices."

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