The idea that the business customers will switch over wholesale to so-called converged devices is unrealistic. But once they grasp the benefits of devices such as smartphones, adoption can proceed quickly.
The report found that 8% of business "road warriors" have given up a desk phone to rely solely on their mobile number. But before employers can insist that employees use fewer devices, manufacturers have to address battery life and ergonomics issues for mobile devices, In-Stat said.
--Mark Walsh