Townsend, who joins the company on Feb. 3 and will be based in Denver, will report to Dan Yost, executive vice president of Qwest's Mass Markets Organization.
Townsend most recently worked for Sonic Corp., where he served as the restaurant chain's chief marketing officer. In that role, he led the company's consumer advertising, field marketing and strategic planning efforts.
Prior to joining Sonic, Townsend served as Yahoo's vice president of sales and marketing for the online portal operator's hosting and e-commerce services group. He also held various executive marketing roles for Sprint Corp.--Nina Lentini