• The HaHa Ratio: Anti-Trump Advertising Followed the Emoji Metric
    Tara McGowan, founder and CEO of nonprofit ACRONYM, says Democrats regained the mantle of digital innovators in this cycle.
  • Got Values?: GOT BAG Bakes Meaning Into the Model
    "Values-based" branding is the sort of good intention that marketers can quickly exploit and wring of any remaining drop of authenticity. The German startup GOT BAG, founded four years ago by two surfing buddies who were dismayed by the ocean plastic blight, recycles this refuse into backpacks. Head of North America Matthias Paisdzior tells us this week, the company's connection to cleaning up the oceans runs much deeper than simple recycling.
  • Pier 1 Trades Bricks for Clicks As D2C Pure Play
    After the chain's closure, new owner REV had only weeks to turn the brick-and-mortar experience into Web pages and buy buttons.
  • Publishers Clearinghouse: Respect Privacy, Break Rules, Embrace Ugly
    No one ever accused Publishers Clearinghouse promotions of being understated. Those famously garish sweepstakes mailings were paint-factory explosions of entry forms, stamps to apply, subscription offers and giveaways. But they worked then, and they work now in their digital extensions. version. PCH VP of Digital Operations and Compliance, Sal Tripi, explains how ugly can be good when it is also relevant and entertaining.
  • Reinventing Celebration: Party City Wants to Help Us 'Imagine Well'
    How do you party in a pandemic? Julie Roehm, CMO of Party City, explains how the largest retailer of celebration supplies is rethinking its role in customer's lives.
  • RentPath: A Time To Build Brand, Reduce Friction
    Chester Bullock, Director of Technology at RentPath and a longtime email marketing maven, explains how the next normal will be about long-ball brand building. Bullock will be returning to the virtual edition of Email Insider Summit on December 7-8. Bullock previews his EIS presentation that shows one of the ways RentPath is trying to build brand by reducing customer friction in the lead-gen process.
  • White Castle Leverages A Century of 'Craveability'
    The century-old White Castle brand was ahead of the curve on QSR delivery (in the 1930s), CPG extensions and even app-based advance ordering. CMO Lynn Blashford explains how a highly centralized structure of nearly 400 company-owned outlets helped White Castle make the necessary pivots in the last year.
  • Nurx Looks Beyond The TeleHealth Boom
    The unpredictable path back to real-life interaction is especially acute for the telemedicine sector, where the hands-on doctor/patient experience goes back to the good old days when shamans made cave calls. Nurx CMO Katelyn Watson has been thinking beyond the Covid surge.
  • Avocados from Mexico Sits Out The Super Bowl, But Not The Game in 2021
    "We don't sell avocados, and we aren't from Mexico" is the inside joke at the Avocados from Mexico brand. Since its founding in 2013, the Texas-based nonprofit marketing group has been dedicated to increasing demand for hundreds of importers and distributors and thousands of growers and packers of avocados grown in Mexico. Yet, since 2015 the group has leveraged expensive Super Bowl ad space into exceptionally successful digital activations that have driven exponential growth in Avocado consumption. But Avocados from Mexico is passing on the big game of 2021. Instead, it is focusing on the three months of football season …
  • Listening to Customers, Not Data: The Just Salad Blend
    In the early days of the COVID lockdowns some restaurants and QSRs became makeshift grocery stores. They filled a gap for their customers when standard groceries ran low or just felt too dangerous to shoppers. But the self-descriptive brand Just Salad turned the idea into a new business to go alongside its 30+ store footprint in cities worldwide. This is but the first in a line of new business ideas CMO Andy Rooks and the management will be exploring in the next year. The impetus for all such innovation, Rooks says, is having genuine conversations with customers, not just harvesting …
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