Only half of U.S. companies have a cohesive customer experience strategy, Avaya reports. Read the whole story
Almost half of all consumers don't even know what the metaverse is, Klaviyo reports. Read the whole story
Salesforce clients can utilize Sprout's social media suite to engage and listen to customers via social, Sprout says. Read the whole story
The Supreme Court on Monday left in place a decision allowing Google investors to proceed with a claim that the company misled them by … Read the whole story
Complete with a new logo and website, the rebrand is an opportunity to reintroduce the company as more than support for any individual industry. Read the whole story