A majority of firms do not monitor quality, and even fewer track performance, Customer Engagement Insider reports. Read the whole story
The most-searched subject across the country is how to build a YouTube channel, Clarify Capital reports. Read the whole story
Fueled by its acquisition of Pixlee TurnTo, Emplifi supports user-generated content creation. Read the whole story
"A fraud class where over three million members have seen dramatically different representations simply cannot be tried through common evidence," Meta argues to a … Read the whole story
Google plans to discontinue four rules-based attribution models in Google Ads and Google Analytics, relying more on other models supported by AI. Read the whole story
Reality Labs, Meta's metaverse division, received 20% of the company's total spending and lost around $24 billion in 2021 through the end of 2022. … Read the whole story