- T-Mobile Should Revise 5G Boasts, Watchdog Says
Digital News Daily, Wendy Davis - Friday, November 6, 2020
T-Mobile ads touting the benefits of its upcoming 5G network could mislead people to think the network will be available in the near future, the National Advertising Division says. ...
- AT&T Customers Still Face Location Privacy Risks, Watchdog Argues
Digital News Daily, Wendy Davis - Monday, October 12, 2020
AT&T customers risk disclosure of their location data, even though the company says it no longer sells location information to outside aggregators, the Electronic Frontier Foundation argues. ...
- AT&T Must Face Lawsuit Over DirecTV Robocalls
Digital News Daily, Wendy Davis - Wednesday, September 30, 2020
AT&T's DirecTV must face a class-action complaint alleging the company violated a consumer protection law by making robocalls to a consumer's cell phone, a federal appellate court ruled Wednesday. ...
- AT&T To Settle Class Action Over Throttling
Digital News Daily, Wendy Davis - Thursday, September 17, 2020
AT&T has reached an "agreement in principle" to settle a long-running class-action lawsuit over allegations that it slowed the broadband connections of subscribers who purchased unlimited data. ...
- AT&T Mulls Ad-Supported Phone Plans, With HBO Max As 'Foundational' Element: Report
Digital News Daily, Karlene Lukovitz - Wednesday, September 16, 2020
Such phone plans could be launched within a year or two, CEO John Stankey told Reuters, noting that HBO Max would be a "foundational element." ...
- Justice Department Backs Facebook In Fight Over Robotexts
Digital News Daily, Wendy Davis - Tuesday, September 8, 2020
The Trump administration is urging the Supreme Court to throw out a lawsuit claiming the social media company violated a federal law by sending unwanted text messages. ...
- Facebook Asks Supreme Court To Throw Out Robotext Claims
Digital News Daily, Wendy Davis - Friday, September 4, 2020
Facebook is asking the Supreme Court to reverse a lower court ruling that revived a lawsuit claiming the company violated a federal law by sending unwanted text messages. ...
- T-Mobile's CEO Warns Tying Democrats To 'Defund' Slogan Could Help Re-Elect Trump
Marketing Daily, P.J. Bednarski - Friday, September 4, 2020
Mike Sievert's warning appeared on his locked Facebook account that only some friends can see, but was also reported by "Politico." ...
- Just Like The Bigger Guys, Cricket Now Offers 5G Too
Marketing Daily, P.J. Bednarski - Monday, August 31, 2020
Cricket wireless is telling consumers it now has 5G service in two spots that subtly concede being cutting-edge is not really their smartphone neighborhood. ...
- Verizon 5G 360-Degree Camera To Perform At Indianapolis 500
Search & Performance Marketing Daily, Laurie Sullivan - Friday, August 21, 2020
5G changes the way broadcasters and content producers create events, enabling them to produce them from anywhere with more unique camera angles and control the view from a smartphone wi ...
- Verizon Ads Mislead About 5G Availability, Watchdog Says
Digital News Daily, Wendy Davis - Tuesday, July 14, 2020
Verizon should "discontinue claims communicating that its 5G service is widely available in cities across the country," the National Advertising Division recommends in an opinion released Tuesday. ...
- Time's Up For Internet, Wireless Providers' 'Keep Connected' Pledge During Crisis
Marketing Daily, P.J. Bednarski - Tuesday, June 30, 2020
Pledge meant those companies would not discontinue service or charge late fees for cell phone customers unable to pay because of new economic hardships. ...
- T-Mobile Recovering From Monday Outage
Email Marketing Daily, Ray Schultz - Tuesday, June 16, 2020
Complaints spiked on Monday afternoon, and the company said it was working on the issue. ...
- Ad Industry Watchdog Refers Spectrum Mobile To Regulators
Digital News Daily, Wendy Davis - Friday, June 12, 2020
An ad industry watchdog says it will refer Spectrum Mobile to government regulators, because the company did not participate in a proceeding over allegedly misleading 5G ads. ...
- Telecom Is Hopping: Merkle Study Shows Surge In B2B Intent
Email Insider, Ray Schultz - Friday, June 5, 2020
Sprint is first in search, and China Mobile is the leader in online content, Merkle reports. ...
- AT&T Violates Net Neutrality Principles With HBO Max, Lawmakers Say
PolicyBlog, Wendy Davis - Thursday, June 4, 2020
"The Trump FCC may have gutted critical net neutrality protections, but AT&T nonetheless has a responsibility to avoid any policies or practices that harm consumers and stifle competition," Sens. ...
- AT&T Chooses Salesforce For Customer Experience Support
Digital News Daily, Ray Schultz - Friday, May 29, 2020
Salesforce will help AT&T gain a single view of its customers across all touchpoints, the firm says. ...
- AT&T's 5G Evolution Ads Misleading, Self-Regulatory Group Says
Digital News Daily, Wendy Davis - Wednesday, May 20, 2020
AT&T ads boasting about the company's "5G Evolution" service mislead consumers and should be discontinued, an appeals panel of the ad industry's self-regulatory program confirmed. ...
- Consumers Fear Tech Outages During COVID-19 Outbreak: Pew Study
Email Marketing Daily, Ray Schultz - Wednesday, April 1, 2020
Most have used email to communicate during the crisis, but only a few have tried to reach doctors. ...
- Phoning It In: COVID-19 Drives Consumers Back To Speaking On Phones
Connected Thinking, Chuck Martin - Tuesday, March 24, 2020
Using a smartphone to talk is back, at least for now. For the longest time, consumers have been migrating to texting and web surfing on their smartphones. ...
- Amazon, T-Mobile Defeat Claims Based On Age-Targeted Ads -- For Now
Digital News Daily, Wendy Davis - Tuesday, March 17, 2020
A federal judge has dismissed a complaint alleging that T-Mobile and Amazon violated civil rights laws by allegedly using Facebook's targeting tools to block employment ads from reaching people ov ...
- AT&T Suspends Home Broadband Data Caps After FCC Commissioner Calls For 'Aggressive Action'
Digital News Daily, Wendy Davis - Thursday, March 12, 2020
The FCC's Jessica Rosenworcel is calling for "aggressive action" to expand broadband availability, in response to the coronavirus pandemic. ...
- AT&T Can't Shake Class-Action Suit Over Broadband Throttling
Digital News Daily, Wendy Davis - Friday, February 21, 2020
In a defeat for AT&T, a federal appellate court has refused to let the company shake a long-running class-action lawsuit alleging it violated California law when it throttled "unlimited" subscrib ...
- New York Abandons Challenge To T-Mobile/Sprint Merger
Digital News Daily, Wendy Davis - Monday, February 17, 2020
"We hope to work with all the parties to ensure that consumers get the best pricing and service possible," New York Attorney General Letitia James stated Sunday. ...
- Watchdog Tells T-Mobile To Revise TVision Ads
Digital News Daily, Wendy Davis - Tuesday, February 4, 2020
T-Mobile should revise an ad that implies the new streaming service TVision Home is wireless, an industry watchdog recommended in an opinion released Tuesday. ...
- Location Data Was Shared Illegally, FCC Finds
Digital News Daily, Wendy Davis - Friday, January 31, 2020
The Federal Communications Commission's enforcement bureau has determined that "one or more" carriers violated the law by disclosing customers' location data, Chairman Ajit Pai told Congress Friday. ...
- AT&T Bundling HBO Max With Its Wireless Services: A No-Brainer
Television News Daily, Wayne Friedman - Thursday, January 9, 2020
LAS VEGAS --- As its wireless competitors have done recently with non-owned premium OTT platforms, AT&T will bundle its forthcoming owned-HBO Max service in packages for its wireless customers. ...
- Sonos Sues Google, Alleges Patent Infringement For Voice Tech
Search & Performance Marketing Daily, Laurie Sullivan - Wednesday, January 8, 2020
The suit claims Google knew about the patented technology that could span multiple rooms as early as 2013. Sonos is seeking a ban on Google speakers, smartphones and laptops ...
- Verizon Loses Appeal Over Ad Featuring Royals Manager Ned Yost
Digital News Daily, Wendy Davis - Monday, January 6, 2020
A Verizon ad featuring a testimonial by Kansas City Royals manager Ned Yost may mislead consumers, an ad industry self-regulatory group reiterated Monday. ...
- AT&T Should Name Companies That Received Location Data, Digital Rights Group Says
Digital News Daily, Wendy Davis - Tuesday, December 24, 2019
The EFF has asked a federal court to order AT&T to turn over information about how it previously treated customers' location data. ...