The shopping ecosystem became increasingly complex during the past year. Navigating this landscape can be daunting. ...

Product discovery is the biggest ecommerce problem brands may not know they have. Difficulty finding products on a retailer's site is one of the top reasons for abandoning the sear ...

Americans are widely in favor of direct-to-consumer shipping of spirits. A study by the Distilled Spirits Council of the United States found that 80% of consumers believe distillers should ...

Consumers also demand free shipping, and most will buy more if a brand provides it, Ware2Go reports. ...

Almost all online shoppers expect delivery within a week -- and 9% want it on the same day, Jungle Scout reports. ...

This year's hot delivery trend is BOPIS/Curbside Pickup, according to studies by StitcherAds and Adobe. But will shoppers continue after the holidays? ...

"High shipping costs are clearly driving behavior, but so is curbside pickup," said PwC Consumer Markets Lead Tyson Cornell. "Curbside pickup is positively impacting consumer loyalty to brands." ...

The company conducted a survey recently and found that contactless shopping is important to 83% of people this year. ...

Since Sunday Adobe has seen spending of $14.5 billion, up 40.6% YoY, with each day this week bringing in more than $3 billion. Searches for shipping and curbside pickup contin ...

Some companies expect the budget allocations to run heavier earlier in the season and less as the holiday season approaches. ...

COVID-19 has slowed most retailers and brands, as well as shipments of products. A new feature from Google guarantees better performance when consumers make a purchase, according to Adam Jone ...

Google on Wednesday added several ways for marketers to catch the attention of consumers across search, display, YouTube and Gmail by optimizing ads and improving on the ecommerce experience. ...

The experimental delivery service delivered third-party parcels in Los Angeles and a few other cities in the U.S. ...

Google announced Thursday an early access program that lets package delivery companies integrate their APIs with Google, so consumers can search for relevant information about their parcel's delivery journey. ...

"FedEx has made the decision that it no longer wants to sharpen its executioner's sword," notes a professor at New York University's Stern School of Business. ...

The UPS Store launches BeyondShippING ad campaign with a series of self-effacing spots. ...

Delivery drives business. Knowing how and when customers want to receive their online orders drives sales and loyalty. The Study addresses strategies and tactics from online retailers ...

The challenges posed by increasing customer expectations around shipping for small and midsize retailers can be managed with a shipping strategy that includes automation, a mix of carriers including t ...

The Internet of Things continues to set sail on the high seas. Consumers taking a future cruise are likely to run into robotics, virtual reality, digital way finders, digital person ...

The Internet of Things involves the blending of a lot of new and a lot of old. Over the weekend, many tall ships sailed into Boston Harbor at an eve ...

Returns, when handled properly, are a good way to start a new relationship with the end-consumer, as opposed to the original gift purchaser. ...

According to a new report from Catchpoint, shopping cart abandonment costs online retailers between $15-20 billion annually in lost sales. Shopping cart abandonment rates have traditionally run between 60 a ...

Advertising and offering diverse shipping options in paid-search ads across Google, Bing and Yahoo could help retailers avoid cart abandonment, reduce the negative impact of brand image, and increase custom ...

Vista Equity Partners acquired mobile point-of-sale company Fiverun Thursday, and will merge it with MarketLive and Shopatron, two companies that the private equity firm gobbled up in December. ...

Friday marks the procrastinator's version of Black Friday: Free Shipping Day. Email marketers would be smart to leverage this promotional holiday in their email campaigns to engage with consumers, a ...

A majority of U.S. retailers, at 68%, say they are not well prepared to take on multiple shipping options such as same-day, express and standard deliveries this holiday season, accordi ...

Ecommerce accounted for 7.7% of total retail sales (excluding foodservice) in Q4 2014, according to MarketingSherpa, up 14.6% from the previous year; yet 92.3% of retail sales did not happ ...

"The luxury brands were a little bit slower to move into omnichannel, but there has been a huge recognition of its importance lately. Stores like Barneys and Neiman Marcus ha ...

According to an analysis of data Internet Retailer collected on the top 1,000 North American e-retailers by 2012 sales, the 100 largest e-retailers by sales each sent 3,559 promotional e-mail ...

According to a survey involving retailers that Shop.org polled earlier this year about their holiday promotions and plans, 34.9% of respondents said they already offer free shipping all year, compar ...