- Walgreens Adds COVID-19 Bot To Telehealth Service
AI & IoT Daily, Chuck Martin - Friday, April 10, 2020
Walgreens is expanding its Walgreens Find Care platform, including the addition of a COVID-19 risk assessment powered by Microsoft Healthcare Bot. The assessment enables users to check their risks based ...
- Costco Gives First Responders Priority Access
Around the Net In Brand Marketing, Tanya Gazdik - Thursday, April 9, 2020
Move over, seniors, Costco is adding first responders to those who get priority access to shopping. The retailer updated its coronavirus priority policies to give access to health care workers and first ...
- Coach Parent Company Taps 3D Printers For COVID-19
Around the Net in IoT, Chuck Martin - Friday, April 10, 2020
In an employee-led initiative at the parent company of Kate Spade and Coach, 3D printers will be used to create parts needed for COVID-19 projects. ...
- Walmart Grocery Tops Amazon In App Downloads, Shopping Apps Hit 106 Million
Connected Thinking, Chuck Martin - Friday, April 10, 2020
Consumers are leaning heavily on remote grocery shopping during the COVID-19 pandemic and it looks like many are turning to Walmart. Walmart Grocery just hit an all-time high in downloads, ...
- Manufacturing Decline And Changing Consumer Actions Drive Retail Email Sales
Around the Net in Email, Ray Schultz - Thursday, April 9, 2020
Consumer inboxes are being inundated with offers for discounts on non-essential items. The sales are being driven by lower manufacturing output and changing consumer behavior. ...
- Retailers Turn To Promotions During Pandemic
Around the Net in Email, Ray Schultz - Thursday, April 9, 2020
The COVID-19 pandemic has changed the way retailers communicate with customers. Many are sending promotions tailored for the crisis. For example, Hanky Panky is offering pajamas, the new "work uniform" ...
- Retailers Tap Robots To Help During COVID-19
Around the Net in IoT, Chuck Martin - Thursday, April 9, 2020
Large and small retailers are deploying robots to help stock shelves, clean floors and deliver groceries. ...
- Weighted Images Pose New Challenge, Slow Load Times For Amazon, Others
Search Marketing Daily, Laurie Sullivan - Wednesday, April 8, 2020
Weighted images have always slowed web page-load times, but recent data points to issues for specific retailers like Amazon, Costco and The Home Depot. ...
- Kroger, Walmart Intro One-Way Aisles
Around the Net In Brand Marketing, Tanya Gazdik - Tuesday, April 7, 2020
Kroger, Walmart, Hy-Vee and Giant Food are among the retailers aiming to make it safer for shoppers in light of the coronavirus pandemic. Initiatives include one-way aisles and limits on ...
- Pinterest Pushes Out New Ways To Shop From Search And Recommendations
Search Marketing Daily, Laurie Sullivan - Tuesday, April 7, 2020
Looking to help small businesses stay afloat, Pinterest on Tuesday announced new ways to shop from Pins, on boards, from search and through new recommendations for home decor. ...
- Study Suggests Renewed SEO Focus In 2020
Search Marketing Daily, Laurie Sullivan - Tuesday, April 7, 2020
Some 65% of marketers expect to decrease their annual budget and 86% predict their marketing goals will be more difficult to reach this year. ...
- 87% Prefer Stores With Touchless Checkout During COVID-19: Study
AI & IoT Daily, Chuck Martin - Tuesday, April 7, 2020
The majority of consumers are changing their shopping habits in response to the COVID-19 pandemic, according to a survey by Sheke. ...
- Grocery Stores Tap Robots During Pandemic
Around the Net in IoT, Chuck Martin - Tuesday, April 7, 2020
To take the load off store employees, some grocers are turning to using robots for various store functions. ...
- COVID-19 Chill: Ecommerce Sales Are Up, But So Is Fraud
Email Insider, Ray Schultz - Tuesday, April 7, 2020
Garden equipment transactions have risen the most on a percentage basis, ACI Worldwide reports. ...
- Wayfair Ecommerce Site Sees Surge In Demand During COVID-19 Crisis
Search Marketing Daily, Laurie Sullivan - Monday, April 6, 2020
Wayfair released a sales update on Monday that says ecommerce sales should meet or exceed analysts' expectations during Q1 2020, due to stay-at-home orders and consumers working from home in ...
- Vermont Tells Big Retailers To Stop Selling Non-Essentials
Around the Net In Brand Marketing, Tanya Gazdik - Sunday, April 5, 2020
One of Vermont’s state agencies is telling big retailers to stop in-person sales of non-essential goods. “The edict impacts retailers that sell apparel, such as Walmart Inc., Target Corp., Costco ...
- Email Can Help Beauty Salons Stay In Touch With Customers During Crisis
Around the Net in Email, Ray Schultz - Monday, April 6, 2020
Beauty salons should email customers more during the coronavirus crisis. And they should offer tips and ask for feedback, using the same personal tone that they use in the shop. ...
- Carnage About To Unfold On The High Street Over COVID-19 Lockdown
Around the Net In MAD London, Sean Hargrave - Monday, April 6, 2020
"The Times" believes Debenhams and Cath Kidston are on the verge of being the first major high street retailers to go into administration following the COVID-19 lockdown. It also warns ...
- Publix, Walmart Lead Shoppers To Contact-Free Payments
Connected Thinking, Chuck Martin - Monday, April 6, 2020
It's been taking forever to move contactless or mobile payments to mass adoption, but COVID-19 may be changing that. ...
- Riding Out COVID-19: Retailers Change Email Tactics To Engage Customers
Email Insider, Ray Schultz - Monday, April 6, 2020
All retailers changed their messaging based on customer behaviors during the COVID-19 pandemic, SmarterHQ finds in a snapshot poll. ...
- Retail Brands' Reckoning: How They Treat Workers Finally Matters
Marketing Daily, Sarah Mahoney - Friday, April 3, 2020
We check in with Wendy Liebmann, CEO and chief shopper at WSL Strategic Retail, for insights on how retailers' behavior is reshaping brand perception. ...
- Customer Journey, Search Terms Take New Direction With COVID-19 -- Are Brands Ready?
Search Insider, Laurie Sullivan - Monday, April 6, 2020
"The entire customer journey is changing" as new search terms and strategies emerge, yet SEO principles remain the same, says BrightEdge CEO Jim Yu. ...
- Search Data Forecasts How Consumers Will Spend U.S. Government Stimulus Checks
Search Marketing Daily, Laurie Sullivan - Friday, April 3, 2020
Stimulus checks are coming, but when and what consumers will buy is on the minds of advertisers as they contemplate media-buying budgets and messaging. ...
- Grocery Stores Are Booming Thanks To COVID-19
Around the Net In Brand Marketing, Tanya Gazdik - Thursday, April 2, 2020
Americans are staying in thanks to concern over contracting the coronavirus, so food shopping for cooking at home has become paramount. The Kroger grocery market chain experienced a 30% jump ...
- New Platform Helps Footwear Retailers Send Personalized Email
Around the Net in Email, Ray Schultz - Friday, April 3, 2020
Volumental has debuted a personalization platform that uses data gathered by the firm to help footwear retailers target customers. It allows those firms to send tailored email content and shoe ...
- Lowe's Launches App To Track Store Foot Traffic
Around the Net in IoT, Chuck Martin - Friday, April 3, 2020
Lowes has developed an app for employees’ handheld devices so store managers can monitor foot traffic in the stores. ...
- Shoppers Uneasy About Cookie Use To Drive Emails And Other Messaging: Study
Email Marketing Daily, Ray Schultz - Friday, April 3, 2020
Email is the top shopping channel for consumers, with most using it to make purchases, Econsultancy and Cheetah Digital report. ...
- Lunya D2C Brand Rocks WFH With Nominate A Nurse Campaign
Search Marketing Daily, Laurie Sullivan - Thursday, April 2, 2020
Lunya temporarily closed its physical locations and put on hold store openings in Atlanta and D.C., then retooled its message with a work-from-home approach. ...
- Ikea Store Operator Buys Startup To Advance Virtual Shopping
AI & IoT Daily, Chuck Martin - Thursday, April 2, 2020
Ingka Group, owner and operator of 380 Ikea stores in 30 countries, has acquired Geomagical Labs, a 3D and visual artificial intelligence startup. ...
- How Retailers Are Handling COVID-19 In Emails: Study
Around the Net in Email, Ray Schultz - Thursday, April 2, 2020
Retailers are reacting to the COVID-19 outbreak. Here are findings from SparkPost on how they are emailing customers about the crisis. In some, they offer CEO messages and advice on ...
