- Tesco Fined GBP129m Over Inflating Profit Figures
Around the Net In MAD London, Sean Hargrave - Tuesday, March 28, 2017
The Tesco accounting fiasco has come back to haunt the supermarket giant this morning as it faces up to a GBP129m fine from the Serious Fraud Office for overstating profit ...
- Agencies, Maybe You Should Be Pitching Grocery Stores
Mediapsssst, Richard Whitman - Wednesday, March 8, 2017
Digital circulars have become the norm, but sophistication varies widely. With shoppers increasingly moving their planning and shopping online, digital optimization is important to omnichannel
success. ...
- Supermarket Sales Grow, Despite Brexit Woes
Around the Net In MAD London, Sean Hargrave - Wednesday, March 8, 2017
Supermarket sales grew at their fastest rate for two-and-a-half years in the 12 weeks to 26 February, the latest Kantar data shows, with almost every major retailer enjoying a bu ...
- As Prices Rise, Discount Supermarkets Increase Market Share
Around the Net In MAD London, Sean Hargrave - Tuesday, March 7, 2017
There is further evidence that shoppers are looking for the cheapest deals and shunning non-essential spending as prices rise, according to a slew of retail industry reports. Analysis by da ...
- Millennials Drive Grocery's 'Perfect Storm'
Around the Net In MAD London, Sean Hargrave - Thursday, February 23, 2017
The perfect storm that is hitting the food industry and spurring consolidation and product development changes among major food manufacturers has one big constituency to thank: Millennials. The 18- to-34-year-o ...
- Sainsbury's Looks To Mart Portas For General Merchandise Revival
Around the Net In MAD London, Sean Hargrave - Thursday, February 23, 2017
Sainsbury's will re-establish its Tu clothing brand and launch a new homeware brand in the coming months following the appointment of Portas, the creative agency run by guru Mary Porta ...
- Why Nestle, Unilever And Mondelez Are Going Direct -- And Why Supermarkets Need To Be Afraid
London Blog, Sean Hargrave - Wednesday, February 22, 2017
Big FMCGs have a third option for growth in addition to cutting cost or going premium -- direct sales as the way to own the customer, their data and t ...
- Underpaid Argos Workers Reimbursed After Sainsbury's Takeover
Around the Net In MAD London, Sean Hargrave - Friday, February 17, 2017
Thousands of Argos workers will share a GBP2.4m payout after it emerged they had been paid less than the national living wage. Around 37,000 past and present employees -- includi ...
- Walmart To Help Asda Regain Ground
Around the Net In MAD London, Sean Hargrave - Thursday, February 9, 2017
A top executive at Asda's parent company has pledged greater support to the chain's recovery efforts after admitting it was slow to respond to the challenge posed by discounters ...
- Aldi Overtakes Co-Op To Be UK's Fifth-Largest Supermarket
Around the Net In MAD London, Sean Hargrave - Wednesday, February 8, 2017
Aldi has overtaken the Co-op to become Britain's fifth-largest supermarket -- underscoring the rapid growth of discount grocery stores. Industry data from Kantar Worldpanel showed sales at the German-owned retail ...
- The Best Customer Experience Is All About Keeping It Simple
London Blog, Sean Hargrave - Monday, February 6, 2017
If nearly two in three of us would pay extra for a simpler experience and recommend it to friends, isn't it it time that brands stripped back choices for ...
- Sainsbury's Gets A Christmas Boost From Argos
Around the Net In MAD London, Sean Hargrave - Wednesday, January 11, 2017
Sainsbury's saw sales inched higher over the Christmas period while receiving a Black Friday boost from its recently acquired Argos brand. Britain's second-biggest supermarket reported a 0.1% increase in like-for-li ...
- Ocado Seeks A Media Agency Ahead Of TV Push
Around the Net In MAD London, Sean Hargrave - Wednesday, January 11, 2017
Britain's biggest online-only grocer has contacted media agencies and it is believed that the company is looking to spend up to GBP5m on marketing in traditional broadcast media. Ocado ...
- Customer Focus Gives Morrisons Best Christmas Ever
Around the Net In MAD London, Sean Hargrave - Tuesday, January 10, 2017
Morrisons has recorded its best Christmas trading performance in seven years after a focus on improving the customer's shopping experience both online and offline. The grocer's like-for-like sales jumped 5. ...
- Tesco Reunites Families For Christmas As A Surprise Gift
Around the Net In MAD London, Sean Hargrave - Friday, December 23, 2016
In a series of four videos posted on its YouTube channel, Tesco surprised four women by reuniting them with family members they didn't expect to see over Christmas. The fo ...
- Argos Marketing Director Departs Ahead Of Sainsbury's Takeover
Around the Net In MAD London, Sean Hargrave - Wednesday, December 21, 2016
Stephen Vowles, marketing director at Argos, has left the retailer following its acquisition by Sainsbury's, Argos has confirmed. Argos said that Vowles had "stepped down from his role to purs ...
- Lidl Christmas TV Ad Named As Most Likely To Drive Sales
Around the Net In MAD London, Sean Hargrave - Thursday, December 8, 2016
Lidl's Christmas campaign has topped a list of Christmas ads most likely to make people buy. The study, conducted by Kantar Millward Brown, tested 19 of this year's "most talked-abo ...
- Sainsbury's Is YouTube's Most-Watched Christmas Ad
Around the Net In MAD London, Sean Hargrave - Wednesday, December 7, 2016
Google searches for UK Christmas ads increased 40% year-on-year in November, with Sainsbury's, John Lewis and Marks & Spencer leading the pack on UK views. YouTube saw a 53% increa ...
- Amazon Unveils Grocery Shops Without The Checkouts
Around the Net In MAD London, Sean Hargrave - Tuesday, December 6, 2016
Amazon has revealed plans for a grocery shop without a checkout process, where customers will instead pay for the goods they have selected via an app. The Just Walk O ...
- Nice Tech, Amazon -- What About Us Humans?
London Blog, Sean Hargrave - Tuesday, December 6, 2016
Would you like to make a tech giant with a questionable tax and HR record do away with most of the staff in a store so you have nobody ...
- How Ocado Is Using AI To Deal With Email Overload
Around The Net In EU Email Marketing, Sean Hargrave - Wednesday, November 23, 2016
Every day, Ocado’s customer contact centre in Hatfield, Hertfordshire receives some 2,000 emails from customers. Some customers email to say they are delighted with their online grocery orders. Some, inevitably, a ...
- Lidl Lets Customers Tweet To Reduce Prices
Around the Net In MAD London, Sean Hargrave - Monday, November 21, 2016
Launching today, Lidl will begin crowdsourcing the prices of select Christmas products in what it is calling an industry first. The Twitter-based strategy means that the more a customer twee ...
- Tesco Keeps Advertising Humble As Its Brand Recovers
Around the Net In MAD London, Sean Hargrave - Monday, November 21, 2016
Tesco may be on the road to recovery, but it has taken the "deliberate" step of keeping its advertising humble while it patches up its brand. Chief executive Dave Lew ...
- How Can 'Smart' Marketers Be So Wrong About IoT And Chat Bots?
London Blog, Sean Hargrave - Thursday, October 27, 2016
Wanna get the latest tech on your cv? It does nothing for the customer and wastes budget, but will make you look trendy and earn speaking invites at conference whe ...
- Tesco Trials Emailing Customers Digital Receipts
Around The Net In EU Email Marketing, Sean Hargrave - Wednesday, October 26, 2016
Tesco is trialling Tap&Tag technology, which replaces paper receipts with digital receipts when customers make a purchase at one of its stores. To use the system, customers simply tap ...
- Marmite Sales Soar After Tesco Spat
Around the Net In MAD London, Sean Hargrave - Wednesday, October 26, 2016
Marmite has seen a GBP335,000 sales boost after the price row with Tesco, which saw Unilever aiming to offset higher importing costs following the Brexit vote. Sales of Marmite increas ...
- Tesco Trials Digital Receipts
Around the Net In MAD London, Sean Hargrave - Tuesday, October 25, 2016
Tesco is trialling Tap&Tag technology, which replaces paper receipts with digital receipts when customers make a purchase at one of its stores. To use the system, customers simply tap ...
- Unilever And Tesco Resolve Pricing Dispute
Around the Net In MAD London, Sean Hargrave - Friday, October 14, 2016
The standoff between Tesco and Unilever has come to an end, with the latter saying that it was "pleased to confirm" that the supply situation with the grocer in t ...
- Unilever Confident That Weak Pound Price Hikes War With Tesco Will Soon Be Resolved
Around the Net In MAD London, Sean Hargrave - Thursday, October 13, 2016
Without naming Tesco, Unilever's chief financial officer has said that he expects the price dispute between the two that has caused dozens of its household brands to be pulled fr ...
- Tesco Claims Customer Trust Is Back At A Four-Year High
Around the Net In MAD London, Sean Hargrave - Thursday, October 6, 2016
Tesco has cemented its turnaround from the bleak position of two years ago, claiming that customer trust is now at its highest in four years. The fact that trust ...