- Amazon's Alexa Can Now Help With COVID-19 Diagnosis
AI & IoT Daily, Chuck Martin - Friday, March 27, 2020
Using CDC guidance, Amazon lets consumers check their risk level for COVID-19 by answering Alexa's questions. ...
- Huawei Intros Voice Assistant 'Celia'
AI & IoT Daily, Chuck Martin - Friday, March 27, 2020
The voice agent is being added to Huawei's latest P40 phone series in U.K., France, Spain, Chile, Columbia and Mexico. ...
- Progressive Disclosure In Voice-First Technology: What Marketers Need To Know
Search Marketing Daily, Dustin Coates - Thursday, March 5, 2020
Progressive disclosure -- gradually revealing more information at just the right time -- is an effective approach to guide users on the voice journey. ...
- Facebook Reportedly Will Offer Compensation To Users For Digital Voice Data
Digital News Daily, Laurie Sullivan - Friday, February 21, 2020
As smart speakers come under fire for sharing data without consent, Facebook said it will pay users for their voice recordings. The goal is to train Facebook's speech recognition system ...
- One Third of Smart Device Owners Struggle To Use Them: Report
Marketing Daily, P.J. Bednarski - Thursday, February 13, 2020
While that's not great news, manufacturers have an opportunity to launch new "support strategies that can secure new business and loyal customers." ...
- SoundHound, Wcities Team To Add Location To AI Voice
AI & IoT Daily, Chuck Martin - Thursday, February 13, 2020
Wcities, publisher of city guides, is partnering with SoundHound to add location and event data to the Houndify voice artificial intelligence platform. ...
- eMarketer Predicts 83 Million Smart Speaker Users This Year
AI & IoT Daily, Chuck Martin - Monday, February 10, 2020
Amazon, with its Echo line of smart speakers, will account for 70% of users, with 32% using Google-branded devices and 18% using other brands. ...
- Voice-Tech Zeitgeist: Ads Reveal Evolving Relationship With AI
Marketing Insider, Eric Turkington - Monday, February 10, 2020
In 2020, Super Bowl ads telegraphed the complicated relationship we humans have with our AI counterparts. ...
- Amazon, KFC Create 'Brand Voice' Via Alexa
Connected Thinking, Chuck Martin - Wednesday, February 5, 2020
The KFC voice sports a Southern U.S. accent for Colonel Sanders. ...
- Oscars Get Dedicated Google Search, Assistant Experience
Search Insider, Laurie Sullivan - Wednesday, February 5, 2020
Google on Wednesday announced the launch of a dedicated experience in Search and Assistant for the Oscars. The awards for artistic and technical merit in the film industry are scheduled ...
- Forecast Lowered For Purchases Via Smart Speaker
Connected Thinking, Chuck Martin - Tuesday, February 4, 2020
Just because smart speaker owners can make purchases using their devices doesn't mean they will. ...
- Privacy Concerns Hamper Smart Speaker Growth
Connected Thinking, Chuck Martin - Tuesday, January 21, 2020
Two-thirds (66%) of consumers who don't have a smart speaker and do not intend to get one cite privacy as an important concern. ...
- Google Users Battle Company Over Alleged 'Assistant' Privacy Violations
Digital News Daily, Wendy Davis - Monday, January 20, 2020
Google users are pressing a judge to allow them to proceed with claims that the company illegally records conversations that "occur within the sanctity of consumers' own homes," and discloses ...
- Rothenberg Talks IAB ALM 2020, White House Visits, Gets Personal With Customer Experience
Digital News Daily, Laurie Sullivan - Monday, January 20, 2020
The IAB ALM 2020 Leadership Summit focuses on what Rothenberg calls The New Alphabet of Consumer Experience, ranging from emerging devices and infrastructure to technology like artificial intelligence, and voice ...
- Amazon: 'Common Sense' Requires Dismissal Of Alexa Privacy Suit
Digital News Daily, Wendy Davis - Friday, January 10, 2020
"The Alexa service works -- and performs the helpful, valuable, and entertaining functions that plaintiffs' access and enjoy every day -- because a recording is created that converts voice into ...
- Personal Values Top List Of Brand Loyalty, IBM Reports
Search Marketing Daily, Laurie Sullivan - Friday, January 10, 2020
A third of consumers stop buying their preferred products if they lose trust in a brand, and a third stopped purchasing their longtime favorites in 2019, an IBM study fi ...
- Alexa Will Help Fill Your Gas Tank -- But Still Won't Clean Your Windshield
Marketing Daily, P.J. Bednarski - Thursday, January 9, 2020
Some Exxon and Mobil customers stopping to fuel up will soon be able to tell their Alexa-enabled vehicles or mobile devices to "Fill'er up!" ...
- American Airlines, Delta Rush To Implement Technology From Google, Others
Search Insider, Laurie Sullivan - Wednesday, January 8, 2020
Google released a list of top search destinations Wednesday as American Airlines and Delta Air Lines at CES announced major upgrades to the technology they will use to help travel ...
- Google Patent Describes How Virtual Assistants Show Empathy
Search Marketing Daily, Laurie Sullivan - Friday, December 27, 2019
The patent developers believe that the more human a chatbot seems, the more likely a user will converse with it in the future. The idea is for chatbots to "achieve ...
- Google Urges Judge To Throw Out Privacy Claims Over Assistant
Digital News Daily, Wendy Davis - Tuesday, December 24, 2019
Google says its voice-activated Assistant "did precisely what it is supposed to -- record when it detects a hotword." ...
- Alexa, Get Me Good Seats For 'Phantom' Tonight: Voice Assistance Comes To Broadway
Marketing Daily, P.J. Bednarski - Tuesday, December 17, 2019
The ability to buy Broadway tickets through Alexa is limited to just one show as yet, the long-running "Phantom of the Opera." ...
- More Voice Assistant Privacy Coming: Juniper
AI & IoT Daily, Chuck Martin - Tuesday, December 10, 2019
The developments in voice assistants are expected to allow consumers and vendors to have more confidence about privacy, ...
- Amazon Alexa Voice Expanding To Other Connected Devices
Connected Thinking, Chuck Martin - Thursday, November 28, 2019
The Amazon digital voice assistant will be added to other devices, such as light switches, thermostats and small appliances. ...
- Sorry/Happy To Report, Alexa Can Now Express Emotions
Marketing Daily, P.J. Bednarski - Wednesday, November 27, 2019
For example, "the news speaking style makes Alexa's voice sound similar to what you hear from TV news anchors and radio hosts." ...
- Chipotle Giving Away Voice Assistants To Customers Named Alexa
Connected Thinking, Chuck Martin - Sunday, November 24, 2019
That's one way to increase voice ordering. ...
- Sling TV Adds Voice Control Through Google Nest Hub, Nest Hub Max
Digital News Daily, Karlene Lukovitz - Thursday, November 21, 2019
Sling users can for the first time voice-control programming, and cast Sling to smart devices around the home. ...
- Microsoft To Shutter Cortana App In Some Countries Outside U.S.
Digital News Daily, Laurie Sullivan - Tuesday, November 19, 2019
At the end of January 2020, the company plans to shutter the stand-alone app in Great Britain, Australia, Germany, Mexico, China, Spain, Canada, and India. ...
- Hey Google, Play Me Some News
Search Insider, Laurie Sullivan - Tuesday, November 19, 2019
Taking audio one step into the future, Google has announced Your News Update. It's a way to listen to news hosted by Google Assistant -- a personal news audio l ...
- Voice-First Technology: Steps To Deliver An Amazing Customer Experience Dustin Coates, a developer and voice search lead at Algolia
Search Marketing Daily, editor -
The primary objective of voice-first technology is to connect a user with specific data, information or services. Progressive disclosure, gradually revealing more information at just the right time, is an ...
- Walmart, Apple Partner For Voice Shopping
Connected Thinking, Chuck Martin - Wednesday, November 13, 2019
Voice Order, announced earlier this year, gives Walmart customers the option to add items to their online grocery cart by saying the words. ...
