- Ryanair Faces Action From Airline Authorities Over Bungled Cancellations
Around the Net In MAD London, Sean Hargrave - Thursday, September 28, 2017
Anyone who thinks Ryanair did not do enough recently when it cancell ...
- Spark Foundry Wins $200 Million Southwest Airlines Account
MAD, Steve McClellan - Wednesday, September 27, 2017
The incumbent was Dallas-based Camelot Strategic Marketing & Media which had handl ...
- American Airlines Targets Londoners' Mobiles Via Black Cabs
Around the Net In MAD London, Sean Hargrave - Monday, September 25, 2017
American Airlines and MediaCom have partnered for what "Campaign" is calling t ...
- Southwest Airlines Ousts JetBlue In Engagement
Marketing Daily, Tanya Gazdik - Wednesday, September 20, 2017
While there has been negative conversation about the industry as a whol ...
- Why Ryanair's Marketing Nightmare Is Likely Down To HR
London Blog, Sean Hargrave - Tuesday, September 19, 2017
Treat your staff badly and it will always give you a marketi ...
- Google's Travel Biz Worth An Estimated $100 Billion
Search & Performance Marketing Daily, Laurie Sullivan - Monday, September 18, 2017
Helping Google reach this goal are metasearch engines like Kayak and Triva ...
- Pot Ads Come To In-Flight Mags, Courtesy Of Allegiant's 'Sunseeker'
Publishing Insider, Erik Sass - Tuesday, September 12, 2017
Broad prohibitions on advertising for legal recreational marijuana enacted in many plac ...
- KLM First To Sign Up To New WhatsApp Channel
Around the Net In MAD London, Sean Hargrave - Thursday, September 7, 2017
Dutch airline KLM is the first to sign up to a n ...
- Come Fly With Me -- But Don't Expect Customer Service
London Blog, Sean Hargrave - Thursday, August 31, 2017
Travel sites have been outed as failing half of the Brits th ...
- Air New Zealand Recruits Actor Sam Neill For Its First Global Campaign
Out to Launch, Steve McClellan - Thursday, August 24, 2017
Air New Zealand launched its first global brand campaign today. Dubbed, A Bett ...
- 'Goodspeed' Takes Flight On Tradewind Aviation
Publishers Daily, Fern Siegel - Thursday, August 24, 2017
Goodspeed, a new quarterly airlines magazine, launched August 13 on Tradewind Aviatio ...
- 'Alexa, Fly Me To Paris'
Around the Net In MAD London, Sean Hargrave - Thursday, August 3, 2017
Ryanair claims to be working on adding voice to its flight booki ...
- Cathay Pacific Launches 360-Degree Video Campaign
Marketing Daily, Tanya Gazdik - Tuesday, August 1, 2017
"Since the inception of our current advertising campaign, we have been ab ...
- FAA Must Give 'The Incredible Shrinking Airline Seat' Another Look
Marketing Daily - Top of the News, Thom Forbes - Tuesday, August 1, 2017
With one judge writing "this is the case of the incredible shrinki ...
- Airlines Customer Satisfaction Takes A Turn For The Worse
Around the Net In MAD London, Sean Hargrave - Wednesday, July 26, 2017
The airlines industry has nosedived in a new study in to custom ...
- BA's Crown Slips As Airlines Outed For Poor Service
London Blog, Sean Hargrave - Wednesday, July 26, 2017
New research shows that no industry has worsened in customer experience ...
- United's Profits Fly Way Above The Public Relations Turbulence
Marketing Daily - Top of the News, Thom Forbes - Wednesday, July 19, 2017
Despite all the negative publicity United Airlines received after its forcible ejecti ...
- EasyJet's Carolyn McCall To Head Up ITV
Around the Net In MAD London, Sean Hargrave - Monday, July 17, 2017
Adam Crozier is to be replaced at the head of ITV ...
- BIZ DEV: Big Spaceship Selected For JetBlue Digital Design Duties
Accounts on the Move, Steve McClellan - Wednesday, July 5, 2017
JetBlue has selected Brooklyn-based Big Spaceship as its digital design partner. T ...
- New Head of Customer Experience Announced By British Airways
Around the Net In MAD London, Sean Hargrave - Monday, July 3, 2017
Iberia's marketing boss, Carolina Martinoli, has been named as the head ...
- American Perplexed By Qatar Airways Wanting To Fly With It
Marketing Daily - Top of the News, Thom Forbes - Friday, June 23, 2017
American American Airlines CEO Doug Parker finds it "puzzling" that Qatar Airwa ...
- BA's Customer Experience Director Departs
Around the Net In MAD London, Sean Hargrave - Thursday, June 22, 2017
BA's director of customer experience, Troy Warfield, has departed after only ...
- NEW! United Touts Newark Accessibility
Out to Launch, Larissa Faw - Wednesday, June 21, 2017
United Airlines and its agency mcgarrybowen New York are introducing the first-ev ...
- Boeing Sees Demand Rising, Offers Peeks At Narrower Future Aircraft
Marketing Daily - Top of the News, Thom Forbes - Tuesday, June 20, 2017
For all the complaints about cramped, cranky and confusing airline service ...
- Modern Marketing Means Mobile Messaging
Marketing: Travel, Harvey Chipkin - Monday, June 12, 2017
The move to messaging as a primary form of communication between compani ...
- NASA Advances Drone Traffic Management System
AI & IoT Daily, Chase Martin - Thursday, June 8, 2017
Major government agencies and brands continue to pursue integrating Unmanned Aircraft Syste ...
- Airport Adds 2,000 Beacons, Augmented Reality Wayfinding
Connected Thinking, Chuck Martin - Tuesday, May 30, 2017
Beacons at retail have been chugging along in various tests and trial ...
- MeringCarson Lands JetSuiteX Media, Creative AOR
MAD, Larissa Faw - Thursday, May 25, 2017
MC will be tasked with developing messaging--aimed at business and luxury travelers--th ...
- Spirit Airlines CEO Does Damage Control
Marketing Daily, Tanya Gazdik - Friday, May 26, 2017
Most of Bob Fornaro's letter focused on the positive and future plan ...
- Air Canada Campaign Celebrates Nation's 150th Birthday
Marketing Daily, Nina Lentini - Tuesday, May 23, 2017
Until the country's 150th birthday on July 1, Canadian residents can ent ...