As digital marketers, we often lose sight that there are real people behind every number. An impression that makes a click, or not. A click that drives a sale, or not. A sale that leads to a repeat customer, or not. We all know performance marketing is about driving measurable results that impact the bottom line, which can make it easy to create impersonal and transactional relationships with numbers. But, as consumer search behavior evolves and advertising becomes more automated, we need to remind ourselves more than ever that each number represents people with a unique story. Nina Hassing, Ally Financial’s Director of Performance Marketing, will share how by bringing humanity back into their strategy, they’re building customer loyalty while also increasing sales and driving growth.
- Interviewee
- Nina Hassing, Director, SEM and Affiliate Marketing, Ally Financial
- Interviewer
- Lisa Singer, Senior Director, Event Programming, MediaPost