Wednesday, 08/16
Thursday, 08/17
- MC
- Steve Smith, VP, Editorial Director, Events, MediaPost @popeyesm
Customer-First or "People-Centered" marketing begins with an understanding of where customers are at any given time so brands can decide what, how and why to communicate with them. We open the Brand Marketing Insider Summit exploring how marketers are building data and infrastructure around the "Single Point of Truth" about their customers. As well we will see how brands are activating this customer profile by moving beyond the traditional campaign-based approach and toward an always-there relationship with customers.
Our industry has recently seen a sharp increase in brands building internal creative shops like Intel’s Agency Inside. Yogi Graham, Agency Inside’s first external hire and Director of Production at Intel Global Production Labs, will speak on what spurred Intel to build an internal creative team, how Agency Inside operates, and what some of the unexpected learnings and challenges have been along the way. Yogi will also speak on the advantages of ownership, the importance of authenticity as the crux of people-based marketing, and the process of bringing some of Intel’s notable campaigns and moments in culture to life.
- Keynote
- Yogi Graham, Director, Intel Global Production Labs, Intel
Central to people-based marketing is a rich profile of customer needs, buying, browsing and multi-device media preferences. But building that so-called "single point of truth" is a long process that involves not only cross-channel ID matching but establishing key data points, KPIs and common definitions around data collection throughout an organization. No one is there yet, but we start the summit exploring with several marketers how they are taking the necessary steps towards this goal and the challenges they are trying to solve for.
- Moderator
- Jonathan Schwartz, Co-Founder & CEO, Bullseye Strategy @jsbullseyestrat
- PanelistS
- Matt Annerino, VP, Growth, CRM & Media, Fender Musical Instruments Corporation @mattannerino
- Erin Everhart, VP of Content (Events), MediaPost
- Nathan Hau, Senior Director, Performance Marketing, Realtor.com @nathan_hau
- Walker Lockhart, Director of Product, Nordstrom
When it comes to understanding the impact of digital efforts on customer offline actions, especially in driving retail conversion, there is no silver bullet. It takes testing, iterating, interpreting. We ask marketers at various stages of their digital to analog formula to share early and evolved tests exploring this mysterious connection between virtual and real worlds.
- Moderator
- Theresa Duerr, Director of Digital Marketing, Quill.com @TADuerr
- PanelistS
- Bryan Benavides, Director of Digital Marketing, Abt Electronics @bryanbenavides
- Jaime Date, Senior Manager of Analytic Solutions, Marketing, Allstate
- Aruna Paramasivam, Head of Data Acquisitions & Partnerships, L'Oreal
- Presenter
- Kathy Hecht, VP of Marketing and Businaess Development, Silver Star Brands
The State of Cross-Device ID Resolution - Jason Oates, Chief Business Officer, LiveIntent
Making the Digital To Retail Connection - Theresa Duerr, Director of Digital Marketing, Quill.com
Friday, 08/18
Going cross channel and people-first requires realigning marketing processes and technologies internally. On Day 2 of theBrand Marketers Insider Summit we explore the internals - how are brands reorganizing their teams and looking to smarter technology and AI to power the next generation marketing teams.
- Interviewee
- Alix Hart, Global Head of Digital Marketing, NVIDIA
- Interviewer
- Ross Fadner, Director, Event Programming, MediaPost
- Presenter
- Derek Kazee, Senior Director, Retention Marketing, Ebates @dkazee
The most powerful uses of AI in marketing most likely will be invisible to consumers and even to many marketers. They will come in automated decisioning about ad buys, adaptive responses to campaign performance across screens, and among departments and partners. We explore the many ways in which AI techniques, machine learning and machine-to-machine interactions are poised to transform all aspects of marketing and media operations. How can you be prepared?
- Moderator
- Erick Mott, Co-creator, Blogger & Speaker, Creatorbase @Creatorbase
- PanelistS
- Andrew Eklund, Founder and CEO, Ciceron @aeklund
- Derek Kazee, Senior Director, Retention Marketing, Ebates @dkazee
- Jeff Stender, Global Digital Experience Lead, 3M
- Karthik Viswanathan, Director, Marketing, Macy's
- Interviewee
- Morgan Chemij, Sr. Director - Global Marketplace Strategy & Media Execution, HP
- Interviewer
- Steve Smith, VP, Editorial Director, Events, MediaPost @popeyesm
- Presenter
- Anthony Abernathy, North America Brand Marketing Director at Jordan Brand, Nike
- Presenter
- Pola Changnon, SVP, Marketing, Turner Classic Movies
Marketing AI - Erick Mott, Co-creator, Blogger & Speaker, Creatorbase
Leveraging The Brand Fan Base - Pola Changnon, SVP, Marketing Turner Classic Movies
Saturday, 08/19
Even in a cross-channel world, content remains king. We end the Summit on how cross-channel marketing requires that marketers rethink their content strategy for an always-there world. How are marketers coordinating creative and media earlier in the process, synchronizing messaging across channels and crafting brand messaging that port more easily?
- Keynote
- Charlie Kordes, CMO, SafeAuto @clemchaz
Throw all the technology you want at identifying and tracking customers everywhere and anywhere, unless you have something to say to them that is relevant to that time and place, all the fancy data and targeting was for naught. We explore how marketers are rethinking their content and media strategies to work hand in hand differently in people-based marketing efforts. How is messaging being synched across departments and channels and married to media considerations early in the process? It takes a strategy.
- Moderator
- Megan Harris, Managing Director, NA, SYZYGY
- PanelistS
- Carie Lewis Carlson, Senior Director, Digital Marketing, The Humane Society of the United States @cariegrls
- Shannon Marcotte, Director, Performance Marketing, Sunbasket @smarcotte213
- Keith Posehn, Senior Growth Marketing Manager, Uber @kzorz
- John Trahar, Founder/Strategic Creative Lead, Greatest Common Factory
- Ryan Younger, VP of Marketing, Virtua Health @RyanYounger
- Interviewee
- Belinda Smith, Global Director, Media Activation, Electronic Arts @bjstech
- Interviewer
- Steve Smith, VP, Editorial Director, Events, MediaPost @popeyesm
- Moderator
- Steve Smith, VP, Editorial Director, Events, MediaPost @popeyesm
- Panelist
- Keith Posehn, Senior Growth Marketing Manager, Uber @kzorz
Do Brands Still Need Agencies? - John Trahar, Founder/Strategic Creative Lead, Greatest Common Factory