Monday, 06/29
Tuesday, 06/30
- Ken Fadner, Chairman, Publisher, MediaPost Communications
- MC
- Tamara Gielen, Email Marketing Consultant, Plan to Engage
In today's world where programmatic, big data and video are among the hottest buzzwords around, email is still the most powerful marketing tool. Hear directly from Jeanniey Mullen, founder of the Email Experience Council and VP of Marketing for NOOK by Barnes and Noble, about how they rely on email to drive business forward. A critical element of marketing strategy at NOOK, email isn't just a nice-to-have, it's a must-have that powers every element of the business. This presentation will give all email marketers a greater appreciation for the power email holds for companies.
- Keynote
- Jeanniey Mullen, Global Marketing Leader, Mercer @jeannieymullen
Optimization is the best way to drive conversions when it comes to email. From testing demographics to tweaking subject lines, this panel will explore how to optimize email for improved results. Email experts will share tips on testing, segmentation, frequency and other ways to optimize campaigns.
- Moderator
- Kath Pay, CEO & Founder, Holistic Email Marketing @kathpay
- PanelistS
- Sana Dubarry, Director Strategy and Insights, EMEA - Epsilon @magn0lia_
- Kay Kerman, Manager Email and CRM Strategy, Children's Medical Center @KayKerman
- Panos Melissaropoulos, Co-Founder and Head of International Business Development, Moosend @moosendapp
Email marketing tools have gotten very sophisticated, but most marketers are only using a fraction of what is available to them. In this session, marketers will talk about how they are going beyond the basics and adopting advanced practices such as frameworks, customer labels, predictive modeling, and advanced reporting to take their email programs to the next level.
- Moderator
- Carola Steur, E-mail Marketeer, Makro / Metro
- PanelistS
- Mario Imparato, Regional Vice President EMEA, Persado
- Daniel Jakubowicz, Head of Email and SMS UK Customer Operations, British Gas @EmailDanJak
- Matthew Potter, VP Northern Europe, Movable Ink
Email list growth is one of the most important objectives for a marketer. In this panel, experts will share customer acquisition strategies from in-store signups and social promotions to list rental, affiliate marketing and on-site registrations
- Moderator
- Tim Watson, Email Marketing Consultant, Zettasphere @tawatson
- PanelistS
- Anna Farquharson, Customer Marketing Manager, OVO Energy
- Dirk Jansen, General Manager, Lead Online
- Ali Swerdlow, Vice President, Industry Relations, LiveIntent @swerdtoyourmom
The Power of Email led by Jeanniey Mullen, VP of Marketing, NOOK by Barnes and Noble
Email Optimization led by Kath Pay, Marketing Director, Cloud IQ
Email Acquisition led by Tim Watson, Email Marketing Consultant, Zettasphere
4x4 Land Rover Tour
Kayak/Canoe Tour
Beach Outing
Wednesday, 07/01
Any marketer can send a large amount of email out to everyone on their list. Chances are these messages will go unnoticed. As a one-to-one channel, email has the power to communicate with customers on an intimate level and create deeper relationships. This presentation will explore the customer life-cycle and how KOALA SA is using email to develop customer relationships.
- Keynote
- Matthias Fröhlicher, Co-founder and Director, KOALA.CH
Email is becoming fully automated and data is facilitating one-to-one marketing ... making the job of the email marketer more hands off. In this panel, experts will discuss the challenges and opportunities associated with automation in email marketing in order to help marketers embrace these changes without becoming obsolete.
- Moderator
- Jeanniey Mullen, Global Marketing Leader, Mercer @jeannieymullen
- PanelistS
- Oliver Beckett, Senior Database Marketing Manager, Expedia @TravellingOlly
- Marcel Joosten, E-Commerce Director, CentralPoint @marcel
- Michael Le, Email Marketing Manager, Amazon @Michael_le85
Email deliverability is one of the most crucial aspects of email marketing because consumers won’t see your message if they don’t get it. In this session, email experts will give deliverability insights for 2015, sharing tips on how to ensure emails are delivered across borders and highlighting which deliverability rules have become obsolete.
- Moderator
- Derek Harding, Managing Director of Javelin Labs, Javelin Marketing Group @DerekBHarding
- PanelistS
- Barry Abel, Executive Vice President, SparkPost
- Thomas Fontvielle, Secretary General, Signal Spam
- Jean Michel Radiskol, Chief Deliverability Manager, Adobe
- Willem Stam, Email Deliverability Specialist, Postmastery
Games are a powerful driver to help consumers engage with your brands and products. Playing and winning games makes people happy and happy people are more willing to buy. This presentation will explore basic gamification theory and how Bakker is using gaming in email to activate customers and drive conversions.
- Presenter
- Ernst Muller, Sr. European Email Marketeer, Bakker @ernstonline
Personalization in Email led by Matthias Fröhlicher, Co-founder and Director, Koala.ch
Email Deliverability led by Derek Harding, Managing Director of Javelin Labs
Email Automation led by Oliver Beckett, Sr Database Marketing Manager, Expedia
Golf at Oceanico Millennium Golf Course
Dolphin Tour
Beach Outing
Thursday, 07/02
Finding a vendor is ultimately like looking for a partner, you have a list of criteria that you’re working from. It contains your absolute deal breakers and compromises. You always want your partners to be on the same page and show they understand you. Isn’t that exactly what we look for in vendors too? You want them to understand the unique nature of your business, to uphold the same values you do and to ultimately make you happy. This case study will explore why Murdock London decided they needed a new email partner and how they went about finding the right match.
- Keynote
- Adeola Sole, CRM Manager, FitFlop
An email vendor can be an email marketer’s best friend, but marketers aren’t always taking full advantage of their service partners. In this panel, email experts will discuss the ins and outs of the marketer-vendor relationship, from vendor selection to platform guide, in order to get the most out of their partners.
- Moderator
- Jordie van Rijn, Email Marketing Consultant, eMailMonday @jvanrijn
- PanelistS
- Skip Fidura, Responsible Marketing Committee Chair, DMA UK
- Annemiek van Riet, Campaign Manager, Eurail @www.twitter.com/miekypieky
A lot of elements go into creating an email, and it all has to be done in a timely fashion. In this presentation, LastMinute.com will discuss how to work more effectively with agency partners in order to hit the most critical deadlines.
- Presenter
- Sean Collins, Head of European CRM Operations, LastMinute.com
This session is a great gut check for all email marketers. Panelists will respond to a rapid fire series of questions about how they approach all of the important email campaign tactics such as welcome messages, re-engagement, mobile integration and all other parts of the subscriber journey. This panel will give attendees ideas to take home.
- Moderator
- Tamara Gielen, Email Marketing Consultant, Plan to Engage
- PanelistS
- Mic Conetta, Head of CRM, Arsenal Football Club
- Kelly Maher, Senior Retention Manager, Teletext @KellyMaher10
- Jaina Mistry, Email Marketing Specialist, Padawan Group @jainamistry
- Ruben Zantingh-Bozic, Email Marketing Specialist, Oxxio @zantinghbozic
Shopping for an ESP led by Adeola Sole, CRM Manager, Murdock London
Achieving Email Deadlines led by Sean Collins, Head of European CRM Operations
Email Partner Collaboration led by Jordie van Rijn, Email Marketing Consultant, eMailMonday