Marbella Spain

Jochem Veenstra

Otravo Channel Manager, Email

Jochem is working in email marketing for 11 years. Mostly for Dutch marketing agencies. Since 4 years he is Channelmanager email marketing for Otravo (online travel organization) with multiple European brands: dé VakantieDiscounter, vliegtickets.nl, Schipholtickets.com, wtc.nl, Flygstolen, Tripmonster, Greitai and TravelGenio.

Meet Jochem at:

Case Study: I Can Hear You: The Secret of Listening to Your Customers
Date/Time: 9:00 AMEmail is often seen as a channel for sending relevant information to customers that have opted in at the right time. But don't underestimate the power of listening. Turning an angry customer into a happy customer is sometimes easier than keeping a happy customer happy. Join Jochem Veenstra, Email Channel Manager at Otravo, as he reveals the importance of listening and customer satisfaction.

Panel: EIS Closing Thoughts
Date/Time: 9:30 AM

EIS brings together marketing leaders from across Europe to share ideas, tactics and strategies. In this closing panel, speakers from the show will share their final takeaways from the conference and ideas that you can apply to your business when you get back to the office on Thursday.

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