Magnetic - Account Manager

Company: Magnetic (www.magnetic.com)

Headquarters: New York, NY

Position base: New York, NY

The Account Manager is responsible for the day-to-day management of our clients and the flawless execution of their campaigns. The Account Management team is responsible for managing the campaigns throughout their lifecycle with Magnetic and is the point of contact for our advertisers and agencies. This role requires an individual with excellent communication skills who can develop strong relationships both externally and internally with our operations, finance and sales teams.

Responsibilities:

• Deliver excellent service and relationship management to advertisers and agencies
• Project manage campaigns negotiating with all parties involved internally and externally to ensure campaigns are executed flawlessly from point of contract to billing
• Ensure client retention is maximized as well as helping upsell and cross sell current clients
• Develop and maintain necessary technical knowledge to be the clients’ point of contact for troubleshooting
• Communicate with the client/agency on campaign delivery and performance supported by the generation and delivery of regular reports
• Work with members of the operations team to identify and advance any opportunities to improve performance of campaigns and to generate growth of advertisers
• Be the internal owner of all assigned campaigns and be fully informed and able to provide information when required, to include metrics, objectives and status
• Be committed to the provision of accurate data to feed into internal reporting and allow for high level of visibility and understanding of our business

Skills and Experience:

Must Have:

• Excellent Excel skills

Strongly Preferred:

• 2-4 years of successful account management experience for an online publisher, network, or DSP
• Experience working with online advertising agencies and advertisers
• Experience with behavioral targeting and leading edge online advertising technologies
• Familiar with key online advertising and web metrics for measuring campaign success
• Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done
• Understanding of ad serving platforms (DFA, Atlas)

Preferred:

• Search experience a plus
• Able to work autonomously as well as being a good team player
• Strong time management and organizational skills to maintain own work flow and meet deadlines.
• Must have a desire to be part of a fast-paced start-up environment

About Magnetic:

Magnetic, the leader in search retargeting, is a digital technology company specializing in ad targeting solutions that combine intent data with display advertising to power brand awareness and direct response campaigns. Magnetic uses billions of search data queries and a proprietary bidder to programmatically buy and reach audiences who have signaled either interest or purchase intent where they spend 96% of their time online – on news sites, blogs, e-commerce sites and social networks. Founded with a specialized focus on search retargeting, Magnetic’s advertising solutions also extend to site retargeting, and include advanced media optimization and buying, and cross-channel capabilities.

Headquartered in New York City, Magnetic also has offices in Los Angeles, Chicago, Detroit, Atlanta, Toronto and London.