Optimizing Government Sites

In a very long post, Avinash Kauskik demonstrates how to measure the success of government Web sites, using www.belgium.be as an example.

Kauskik admits optimizing government sites can be a "bit more complicated," but puts together a checklist to ensure satisfaction ratings remain high. Kauskik suggests outbound link tracking, as well as knowing the length of time it takes for someone to find key information on the site.

Read the whole story at Occam's Razor »
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