Real Media Riffs - Wednesday, Jul 2, 2003
Disconnect: According to a Continental Consulting Group survey that appeared in Adweek last week, 81 percent of all clients think their agency is overpaid. Ok. No big surprise there in this time of cost-cutting, although I would say that's a screaming need to make sure the client knows exactly how you spend your time. But here's the killer. That same 81 percent think agency people are stretched too thin. How can you say your agency is overpaid if your individual contacts there are stretched too thin? The agency-client relationship suffers, I think, from that stretched condition. The answer is in communication between the two parties. And that needs to be a commitment from both sides. My sense is a bit more could come from the brand angle.
At The Buzzer: If you haven't seen Ellen DeGeneres on HBO yet, you should. I'm not a huge fan, but her new stand-up routine is all about media in the time of no attention span. Among her predictions: get ready for the 30-second sitcom.
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