Testing should go well beyond the subject line. According to eConsultancy’s 2012 Email Marketing Industry Census, 66% of email marketers test subject lines regularly. Second on the list is
time/day of week, at 44%, and it goes down significantly from there. Only 16% of marketers test email frequency.
As I talk to marketers running email programs, it's clear they've adopted the
“test, test, test” mantra. Marketers know they should test, but it’s easy to get in a rut testing the same things over and over again (e.g., subject lines).
The following is
a personal list compiled and modified over the past 10 years. Not all of these will be relevant to your program. And some of them are more likely to have a significant impact on performance than
others. Take a look and see if any of these present new opportunities for you to test and improve your email program.
- Sender Names
- From Address
- Name
Personalization
- Gender Segmentation
- Geographic Segmentation
- Other Demographic Segmentation (Income, Marital Status, Children, etc.)
- Occupation
- Prospect
vs. Customer
- Loyal Customer vs. One-Time Customer
- Last Open / Click Date
- Last Store Visit Date
- Intro Text—Content
- Intro Text—Copy
Style
- Body Text—Content
- Body Text—Copy Style
- Closing Text—Content
- Closing Text—Style
- Header Image—Present / Not
Present
- Header Image—Style
- Home City / State / Airport / Etc.
- Store / Branch / Office Location
- Maps
- Sales Representative
- Travel
Destination
- Travel Time
- Recent Transactions / History
- Overt Recommendations (i.e., “You may also like…”)
- Subtle Recommendations (i.e.,
personalized, but not overtly)
- Weather
- Price Brackets
- Whitepapers
- Organized vs. Unorganized Product / Article / Content Categories
- Ad Unit Placement /
Configuration
- Ad Unit Sizes
- Referral Offers
- HTML vs. Text-Only
- Mobile-First Layout
- Responsive Layout (i.e., Optimized to Screen Size)
- Animated GIFs
- Embedded Video
- Ratings and Reviews
- Price Points
- Price Strikeouts
- Font Type
- Font Colors
- Headlines
- Sub-headlines
- Signatures
- Personalities (e.g., Editor, Author, Sales Rep, Executive)
- Location Shots
- Lifestyle Shots
- Product Shots
- Links
vs. Buttons
- Link / Button Placement
- Link / Button Copy / Call-to-Action
- Icons
- Bullet-Proof Buttons
- Postcard Layouts
- Newsletter Layouts
- Horizontal Scrolling
- Event Focus
- Polls
- Privacy Policy Language
- Unsubscribe Copy
- Opt-Down
- Heavy vs. Light Imagery
- Long Copy vs.
Short Copy
- Phone Numbers (e.g., Click-to-Call)
- Social Media Buttons
- Facebook “Like” Teaser Copy
- Facebook Comments / Testimonials
- Facebook
Friends that “Like” Something
- Follower Tweets / Testimonials
- Pins
- Local Foursquare Mayor
- Taglines
- Press Mentions
- Limited
Time
- Last Chance
- Number of Products / Articles / Etc.
- Teaser Copy Length
- Social Proof (e.g., Number of Likes, Tweets, Views, Comments, Etc.)
- Exclusive
Email Offers
- Editors Pick
- Staff Favorites
- Customer Favorites
- Background Color
- Background Images
- Landing Pages
- Preheader Text
- Navigation Bars
- Search Forms
- Free Shipping
- Percent Off vs. Money Off
- Print Options
- Versioning by ISP
- Add to Address Book
- Time
of Day
- Day of Week
advertisement
advertisement
100.Delivery by Timezone
101.And yes… Subject Lines
I welcome any and all additions you would like to add. My hope is merely that
this list will help stir your creative juices. If you add all the content specific to your products and services, I imagine you can quickly get the list up to 150.
There is truly no end to the
things we can test in email; it’s likely there are changes you could make today that would increase your performance by double digits or more. Why limit testing to a few small things in hopes of
improving performance by a percentage point here and there? Break out of the rut and dream big!