Around the Net
Smart Thermostat Bug Leaves Owners Cold
- BBC, Friday, January 15, 2016 9:05 AM
A software bug that caused Nest's smart thermostat to stop working has left many users both cold and angry. Some of those affected took to Nest's own forum and social media to vent their anger about the problem. Nest said that it was aware of the issue and that it had been fixed for "99.5%" of users. It recommended that, for those still experiencing problems "performing a manual reset should help". It also published a nine-step fix.
The amusing part of this story is the quote from one user who has a home that is warmer, and is 1) somehow surprised that his heating bill is higher and 2) he required a Nest thermostat in order to automatically set the temperature higher.