• CNNMoney.com , Wednesday, April 18, 2007 11 AM

If you've got a BlackBerry, you've probably noticed that email service is down. Research in Motion, which makes the handheld devices, confirmed there was a problem early Wednesday. However, aside from a recorded message, RIM has largely kept mum on the issue. This morning, company executives denied an interview request to New York-area news channel CNBC. "We apologize for the inconvenience and will provide updates as soon as they become available," the rest of the message said.

The problem started around 8 p.m. EST on Tuesday; it prevents BlackBerry customers' emails from being pushed to the handheld devices, affecting service throughout the Western hemisphere. As of 8 a.m, there was no word on when BlackBerry service would resume. NBC believes the problem could persist through the morning, and that users would likely experience delays in receiving the backlog of missed messages even after RIM resets the system. In the meantime, we urge RIM's 8 million-plus BlackBerry subscribers not to stray too far from their computers.

Read the whole story at CNNMoney.com »