The View From SMX London
For example, Hotchkiss' presentation focused on the fact that consumers (or researchers) only have a limited number of "slots" in their head for a specific product or category, and often those slots are pre-filled with products that have somehow established brand affinity.
Meanwhile Andresson broke searchers down into four "mindsets": from brand enthusiast to brand aware, brand agnostic and the functionality adopter -- each with a different kind of query for the same product.
Kelt compared paid and natural search (determining that "paid search is to advertising as natural search is to PR") and took attendees through an inverted pyramid-style, search-driven purchase funnel.
Ally served up data from an Ask-sponsored study of some 2,000 users, noting trends in the information they typically searched for and differences (or lack thereof) between male and female search intent.