Yelp Invites SMBs To The Table
Kelsey Group Blogs, Tuesday, April 29, 2008 12:01 PM
Local search site Yelp is unveiling a series of tool that help businesses interact more quickly and effectively with local reviewers. These new features include enhanced customer communication techniques and notification options.
Read the whole story at Kelsey Group Blogs »
Like the small mom-and-pop stores trying to compete with a national chain, local search sites like Yelp are trying to differentiate themselves from the global behemoths with better customer service and tools that more closely fit the needs of small-business owners.
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