D. DANIEL ZIV
Daniel Ziv serves as vice president, voice of the customer analytics at Verint.
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MarketingTools: CRM
Words That Sell Feb. 26, 2013, 6:41 a.m. -
MarketingTools: CRM
Take Ownership Of The Customer Experience In 2013 Dec. 26, 2012, 10:47 a.m. -
MarketingTools: CRM
Leveraging Social Media For Valuable Voice Of The Customer Input Oct. 23, 2012, 6:49 a.m. -
MarketingTools: CRM
A Conversation On The Role Of Big Data In Marketing And Customer Service April 25, 2012, 12:23 p.m. -
MarketingTools: CRM
Kick Off A Successful Voice Of The Customer Program In 2012 - Start By Listening To Your Own Voice! Feb. 28, 2012, 5:55 a.m. -
MarketingTools: CRM
The Boomerang Effect Of Loyalty Programs Dec. 27, 2011, 6:26 a.m. -
MarketingTools: CRM
The Writing On The Wall: Transform Your Business Before It's Too Late Oct. 25, 2011, 4:35 p.m. -
MarketingTools: CRM
Power Up Your VoC Program: Provide Feedback On Customer Feedback Aug. 16, 2011, 6:41 a.m. -
MarketingTools: CRM
How Would Your Customers SWOT You? May 17, 2011, 9:29 a.m. -
MarketingTools: CRM
Uncover A Hidden Source Of Creativity For Your Business April 19, 2011, 8:17 a.m. -
MarketingTools: CRM
Go 'Full Spectrum' With Your Organizational Decisions March 15, 2011, 7:20 a.m. -
MarketingTools: CRM
Lessons from the Road: How Today's Top Brands Listen To Their Customers Feb. 15, 2011, 8 a.m. -
MarketingTools: CRM
Making Your Customer Experience 'Mark' in 2011 Jan. 18, 2011, 8:04 a.m. -
MarketingTools: CRM
Applying 2010 Lessons To Influence The Customer Experience Of 2011 Dec. 21, 2010, 9:04 a.m. -
MarketingTools: CRM
Replacing Customer Hierarchies With Customer Choices Nov. 16, 2010, 11:52 a.m. -
MarketingTools: CRM
Outsourcing Customer Relationships In A Customer-Centric World Oct. 19, 2010, 9:49 a.m. -
MarketingTools: CRM
Not Another Annoying Customer Survey! Sept. 21, 2010, 9:35 a.m. -
MarketingTools: CRM
The Power And Vulnerability Of The Modern Brand Aug. 17, 2010, 9:31 a.m. -
MarketingTools: CRM
The New ROI: Return On Interaction July 20, 2010, 8:36 a.m. -
MarketingTools: CRM
Challenging The Synergy Between Marketing And Customer Service June 15, 2010, 5:42 a.m. -
MarketingTools: CRM
Self Service: A Blessing Or A Curse? May 18, 2010, 9:33 a.m. -
MarketingTools: CRM
CRM Meets The (New) Voice Of The Customer March 16, 2010, 8:59 a.m. -
MarketingTools: CRM
Riding The Next Customer Tsunami Feb. 16, 2010, 9:55 a.m. -
MarketingTools: CRM
Mining The Largest 'Focus Group' Ever Dec. 8, 2009, 1:53 p.m.
