Marketers are much more likely than consumers to think they are providing a great experience across all touchpoints, reports a study. Read the whole story
Some users of macOS 10.14.4 are having trouble logging in to their Gmail and G Suite accounts. They report an endless loop. Read the whole story
MIT Sloan researchers feel that value to individuals is a better metric than GDP for evaluating digital channels. Read the whole story
Receiving misleading advice is no excuse for sending email without consent, says the UK's ICO. Read the whole story
Tested in beta, the tool can deliver outbound emails and a sign-up page or referral link. Read the whole story
In the U.S. those regulations are very much a work in progress. A recently passed California bill is a "compliance nightmare," Amex's Christian Merida … Read the whole story
A fairly recent trend: recommendations to improve a client's inbox placement rates are marketing, NOT technical email op recommendations. Read the whole story