Email Insider
Most firms say they are effective at collecting and analyzing data, Ascend2 reports. Read the whole story
More U.S. shoppers relate to the brand than the purchase, customer service or the relationship, Havas CX reports. Who are the winners? Read the whole story
The new tool protects the outbound as well as inbound email flow, the company says. Read the whole story
Califorina AG Rob Bonta has warned "major corporations" that their loyalty programs run afoul of the state's privacy law, which requires companies offering financial … Read the whole story
The EARN IT Act would eliminate tech companies' protections from civil lawsuits over material on their platform that sexually exploits children. Read the whole story
- COMMENTARY
Data enables the chance to merge together previously disparate activities into a much more streamlined and efficient collection of experiences. Read the whole story
