- The Future Is Customer Experience Management
Marketing Daily, Laura Bassett - Thursday, August 29, 2013
Customer experience management begins with a change in mindset, but that's ju ...
- Is Your Marketing Campaign Wasting Money?
MarketingTools: CRM, D. Daniel Ziv - Tuesday, August 27, 2013
Several years ago, I bought my wife a new smartphone for h ...
- Committing Sharknado
MarketingTools: CRM, Kathleen Stockham - Tuesday, August 20, 2013
Okay, sure I admit it. I added the "Sharknado" name to ...
- Five Ways To Improve Marketing And Sales Effectiveness
Marketing Daily, Yusuf Tayob - Tuesday, August 13, 2013
Better marketing through agile selling requires dramatically higher execution speeds and differe ...
- Mobility And Agility In Customer Service
MarketingTools: CRM, Neil Rosen - Tuesday, August 13, 2013
In a book I wrote several years ago, I talked about t ...
- Acxiom Partners With 4Info For Mobile Retargeting And Attribution At Household Level
Mobile Marketing Daily, Steve Smith - Tuesday, August 13, 2013
Acxiom and 4Info say they can match a company's first-party CRM da ...
- Building A Successful Sales Onboarding Program
Marketing Daily, Peter Mollins - Wednesday, August 7, 2013
You've got a growing company and growing expectations for your revenue number ...
- It Starts With Employees
MarketingTools: CRM, Dan Roche - Tuesday, August 6, 2013
I have written several CRM articles detailing technologies and strategies for improvi ...