- Amazon's Mayday: OnStar For Your Kindle?
Real-Time Daily, Frank Maggio - Thursday, September 26, 2013
Amazon recently announced a new family of Kindle devices, and with the ...
- Where Are The Qualified Customer Care Pros? Everywhere!
MarketingTools: CRM, Andrew Kokes - Tuesday, September 24, 2013
Customer service was once overshadowed by product selection, availability and price. Toda ...
- Understanding The Business-Customer Disconnect
Marketing Daily, Mark Ingwer - Friday, September 20, 2013
Marketers need to understand the role of the unconscious in decision maki ...
- Merkle Taps Konduru As Director, Social Media Analytics
Online Media Daily, Fern Siegel - Thursday, September 19, 2013
Merkle, a customer relationship marketing firm, named Vijay Konduru director, social med ...
- The King Of CRM?
MarketingTools: CRM, Kathleen Stockham - Tuesday, September 17, 2013
I just returned from a very good conference, and on the seco ...
- How Technology Has Increased Our Access to Information and Answers - Not All of Them Right
Real-Time Daily, Scott Jones - Monday, September 16, 2013
For all of the modern world -- and increasingly in lesser develop ...
- Good Lists Make For Happy Customers
MarketingTools: CRM, Neil Rosen - Tuesday, September 10, 2013
A recent article in a trade publication likened the inbox to ...
- Do Premium Services Result In Premium Customer Relationships?
MarketingTools: CRM, Dan Roche - Tuesday, September 3, 2013
In today's economy, people want to obtain the most value for the ...